West Middlesex University Hospital
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Map
Address
West Middlesex University Hospital
Twickenham Road
Isleworth
Middlesex
TW7 6AF
For a detailed accessibility guide, visit our AccessAble profile. This guide includes step-by-step access information about entrances, lifts, toilets and more.
Site map
Public transport
Tube
- Hounslow East—Piccadilly Line (1.5 miles away)
Rail
- Syon Lane (0.5 miles away)
- Isleworth (0.5 miles away)
Bus
Hospital grounds:
- 117—from Staines (passes Isleworth rail station)
- 481—from Kingston
- H22—from Hounslow
Twickenham Road:
- 267—from Hammersmith or Fulwell
- H28—from Cranford or Syon Lane
Other (10 minute walk):
- H37—from Hounslow to Richmond
- 235/635—from Sunbury to Brentford
- 237—from Hounslow Heath to Shepherd’s Bush
- N9—from Heathrow Airport to central London
Car parking
Travelling by car to West Mid is convenient for many, but parking can be limited during peak times. We encourage patients and visitors to use alternative transport where possible to help reduce congestion.
The main public car park operates a barrierless Automatic Number Plate Recognition (ANPR) system. Cameras record your vehicle registration when you enter and leave the car park, so you do not need to take a ticket or wait at an entry or exit barrier.
You can pay for parking using:
- the RingGo app
- the on-site payment machines
Payment machines are located in the main atrium and the main public car park. Parking is cashless and ticketless.
Please pay when you arrive and make sure you enter your vehicle registration correctly. RingGo users can extend their parking session remotely during their visit if required.
There is a 20-minute grace period. If you forget to pay before leaving, you can still make payment up until midnight on the day of your visit.
RingGo users may wish to disable optional alerts and notifications within the app if they do not want to incur additional optional service charges.
Pay-and-display parking remains available in designated areas around the hospital and operates using the ticketless payment system.
Please do not park in restricted areas or spaces reserved for staff.
Car parking charges
The Trust cannot accept liability for any loss or damage caused to vehicles or their contents while parked on hospital grounds.
Daily charges:
- up to 1 hour—£3
- 1–2 hours—£5
- 2–3 hours—£8
- 3–4 hours—£9
- 4–5 hours—£11
- 5–8 hours—£13
- 8–12 hours—£16
- 12–24 hours—£19
Blue Badge holders
Blue Badge holders can park free of charge for the duration of their attendance at, or visit to, the hospital.
There are designated disabled parking bays across the hospital site. Please display your valid Blue Badge when using one of these spaces.
Blue Badge holders using the Public Car Park or Queen Mary Car Park should scan their badge at a payment machine to register their free parking.
Payment machines are located in both car parks. Please follow the instructions on screen and ensure the correct vehicle registration is entered.
Frequent outpatient attenders
Free parking is available to outpatients who attend hospital for an appointment at least three times within a 30-day period and continue attending for at least three months.
To apply for concessionary parking, email chelwest.estates.facilitieswmuh@nhs.net in advance of your appointment and include:
- your name
- your contact number
- the clinics you are attending
- your dates of attendance
- your vehicle registration
Applications are processed by the Estates and Facilities Office. Once your eligibility has been confirmed, the concession will be applied to your vehicle registration through the parking system. You will not need to use a payment machine or enter a code.
Any concessionary payment will be processed through the Estates and Facilities Office.
The Estates and Facilities Office is open Monday to Friday, 9am–5pm. For out-of-hours appointments or hospital visits, please speak to the Security team, located behind the main reception, who can assist with concessionary parking.
You can also request a concession before or after your visit, provided you can supply evidence of your eligibility, such as your Blue Badge. It may be helpful to keep a photo of both sides of your Blue Badge on your phone or a printed copy for urgent visits.
Drop-off point
There is a drop-off point directly outside the main hospital building. Drivers may drop off elderly or disabled patients near the main entrance, but parking is not permitted in this area.
Discretionary exemptions and concessions
A limited number of parking concessions are available for patients, relatives and carers who need to attend the hospital for prolonged periods and meet the qualifying criteria.
You may qualify if you:
- are caring for an inpatient and have used paid public parking for at least five consecutive days
- are caring for a patient on a children’s ward or in the Special Care Baby Unit and have used paid public parking for at least two days
Please speak to the ward manager, who can request concessionary parking where appropriate. Concessionary parking and end-of-life parking continue to be managed by the Estates and Facilities Team.
Staff parking discounts continue to be managed through the RingGo app. The discounted rate applies only to approved vehicle registrations.
Motorbike
Motorbikes and scooters can park for free at the hospital. Please be considerate about where you park and avoid causing an obstruction.
Bicycle/scooter
Please note: In compliance with the Trust’s Fire Safety Policy, electric scooters and e-bikes are prohibited and may not be brought into or charged on Trust premises.
There are a number of bike racks located to the front and sides of the main hospital building—please do not lock your bicycle to railings or fences near entrances as they may block access. Cycles can be hired for use from various providers. You can also view nearby cycling routes and plan your journey using the TfL Cycleways map.