John Hunter Clinic for Sexual Health (JHC)

John Hunter Clinic is open, but due to cases of monkeypox virus (MPV) in the UK, our services are running differently. Please do not walk-in. Contact us via the call centre on 020 3315 4040 and we will arrange a suitable appointment for you.

Monkeypox virus or MPV

The UKHSA (UK Health Security Agency, previously Public Health England) has identified multiple confirmed cases of monkeypox virus (MPV) in the UK, mostly affecting gay, bisexual or men who have sex with men (MSM). It is usually a mild illness which does not require treatment, but can sometimes become more serious. UKHSA are contacting people who have been in contact with a known case. 

Symptoms of MPV?

Symptoms begin 5–21 days (average 6–16 days) after being exposed to the virus. The first signs are a high fever, muscle and joint aches, swollen lymph nodes and a severe headache but some people may not have these initial symptoms. Approximately 1–5 days later a rash appears. The rash often starts on the genitals or face before spreading to other parts of the body. The rash changes and goes through different stages before finally forming a scab (see pictures below). Someone with MPV is infectious until the last scab has fallen off. 

MPV is usually mild and most people will recover within a few weeks without any treatment. Reports state that the type of MPV in the UK currently is a different form of the virus, causing a less severe illness.  Occasionally, people become more unwell and require hospital admission, so if you have been diagnosed with MPV, it is important to stay in touch with your healthcare provider and let them know if your symptoms worsen. 

How is monkeypox acquired?

Monkeypox does not spread easily between people. Person-to-person spread may occur through:

  • Direct contact with skin lesions or scabs.
  • Contact with clothing or linens (such as bedding or towels) that have been used by an infected person.
  • Breathing in droplets from the coughing or sneezing of someone who has a monkeypox rash.


What to do if you think you might have it

Call us for advice on 020 3315 9779 if you think you have signs or symptoms of MPV. Please don’t walk into the clinic. We may refer you to our main hospital, Chelsea and Westminster, for specific tests. Don’t share bedding, towels and other linen. Please avoid any sexual contact until your symptoms have been reviewed.

UKSHA will contact anyone who may have been exposed to MPV and provide further advice. People exposed to a known case should self-isolate at home for 21 days. Giving smallpox vaccine after exposure to a confirmed case reduces the chance of becoming unwell. 

John Hunter Clinic for Sexual Health (JHC) — Chelsea and Westminster Hospital NHS Foundation Trust (

We are open for a range of on-the-day booked sexual health appointments and specialist services. Please note there are no walk-in appointments presently.

If you need PEP (post-exposure prophylaxis) or emergency contraception please call 020 3315 4040 and we will always see you on the same day.

You can also use our online booking service for a face-to-face appointment, PrEP appointments and family planning telephone appointments and to directly book a contraceptive Implant

If you feel that you need to be seen face to face please call our sexual health telephone line on 020 3315 4040 during the following times:

  • Mon: 8:30am–4.30pm
  • Tue: 8:30am–4.30pm
  • Wed: 8:30am–4.30pm
  • Thu: 8:30am–4.30pm
  • Fri: 8:30am–4.30 pm 

Our team will discuss your symptoms with you over the telephone and book you the appropriate attend face-to-face or telephone appointment.

Please only attend John Hunter Clinic if you have been given an appointment in clinic.

If you need to book, change or cancel an appointment you can now also email us on .

If you have been to us before it is helpful if you email us to know your clinic number and if not please provide us with your name, date of birth and mobile number.

Please note this E mail is not for routine clinical enquiries or to access your results.

If you need HIV post exposure prophylaxis (PEP) outside our opening hours please go to your nearest A&E.

Young people are always welcome during the clinic opening hours, and we always endeavour to facilitate urgent appointments for anyone under the age of 16.

Our clinic opening hours for face-to-face appointments are:

  • Mon: 9am–4pm 
  • Tue: 9am–7pm
  • Wed: 12:30–7pm
  • Thu: 9am–7pm
  • Fri: 9am–4 pm 

To continue to keep patients and our staff safe please read the following information around how we manage our patient appointments:

Due to COVID-19 we ask all our patients to follow this advice before attending our service:

Family planning in JHC

Emergency contraception

Get emergency contraception within 72 hours of unprotected sex, the earlier the better. If you are unable to go to a clinic, go to your nearest A&E.

If you are over the age of 16, you may access emergency and regular contraception for free using the following services:

Sexual Health London—free home STI testing kit

Sexual Health London is an online sexual health service. Just register and complete the online consultation. If the service is right for you, a free kit will be posted out so you can collect your samples and return them for testing. The results will be available in a few days.


You can get free NHS PrEP if any of these apply to you:

  • Men who have sex with men who have had unprotected anal sex in the last six months that’s going to continue
  • Transwomen who have had unprotected anal sex in the last six months that’s going to continue
  • Anyone having unprotected sex with an HIV-positive partner who is not on treatment and who has not had undetectable levels of virus in their blood for more than 6 months
  • If you feel you need PrEP for any reason or want advice and information and are buying it online—come in and talk to us about your options 

To talk to us about PrEP please call 020 3315 4040 (option 1) or book an appointment online.

JHC specialist services