Marble Hill 1 gastroenterology

Marble Hill 1 is an acute medical ward that specialises in gastroenterology—conditions that affect the stomach, intestines, liver, gall bladder, biliary tree and pancreas. Many of the patients we care for are very sick or elderly and require multiple investigations and constant monitoring. Patients are admitted from the Intensive Care Unit (ICU), Acute Medical Unit (AMU), endoscopy and outpatients departments.

Visiting times

  • 10am–9pm

Please note: Visiting times are flexible for palliative and dementia patients. Only 2 visitors by the bedside at any time. Any questions, please speak with the nurse in charge.

Protected mealtimes

  • Breakfast: 8–9am
  • Lunch: 12:30–1:30pm
  • Dinner: 6–7pm

Coffee/tea is served around 10am and 2pm. Please inform staff of special dietary preferences. Family are welcome to bring food from home but we have no facilities to warm meals.


We provide a room for meetings between patients, relatives, and healthcare professionals such as doctors or the ward manager. This room must be booked in advance. We do not have a dedicated relatives’ waiting room within the ward—patients can meet with visitors in the hospital restaurant.

How to find us


Who's who on the ward

  • Staff nurses
  • Sisters/charge nurses
  • Healthcare assistants
  • Doctors
  • Administrators
  • Clinical nurse specialists—diabetic specialist nurse, palliative specialist nurses, learning disability nurse, alcohol liaison nurse, tissue viability nurse, infection control nurse, dementia nurse etc
  • Therapists—physiotherapists, occupational therapists, speech and language therapists
  • Others—porters who transport you where you need to go, clerks, cleaners, dietitians, pharmacists, social workers, discharge coordinators, chaplains etc

What to bring to the ward

  • Address book and pen
  • Comfortable clothes/pyjamas/underwear
  • Toiletries
  • Eyeglasses/hearing aids
  • Earplugs or earphones
  • Dentures
  • Mobile phone and charger
  • Mobility equipment
  • Books and magazines
  • Prescribed medication

Do not bring:

  • A lot of money
  • Expensive things, such as jewellery
  • Too many clothes
  • Alcohol

What we expect of you

  • Please be respectful and courteous to staff and others.
  • Inform ward staff before you leave the ward—if you leave the ward for a long time, your bed will be declared empty
  • You are not allowed to photograph, film or record staff and other patients
  • Smoking is not permitted on hospital premises

Things to consider

Nurses usually work 12-hour shifts starting at 7:45am and 8:15pm. At the beginning of each shift, nurses are allocated to patients they will be caring for. Your nurse will introduce him or herself. Your doctors will also introduce themselves upon your first meeting, which may be during a ward round that usually begins at around 9:30am. 

Your nurse will then plan the care with you so that you know what to expect. They will confirm what medications or other treatments you have been prescribed, and any investigations that you will undergo, and can answer any questions you have.  

Your doctor will be in the ward from 9am–5pm from Mon–Fri. After 5pm and on the weekends, you will have on-call doctors. All updates and discussions regarding patient care are in the afternoon (face-to-face or phone call updates) and this should be requested by patients and relatives.  

Patients who are ready to be discharged who are awaiting care plans or for social issues to be resolved may be transferred to the Discharge Ready Unit.

Car parking

Contact information

If you have any suggestions or comments about your visit, please either speak to a member of staff or contact the patient advice and liaison service (PALS).

Marble Hill 1
West Middlesex University Hospital
Twickenham Road

T: 020 8321 6388/5038