Referrals and appointments

Your first appointment—what to expect


Only NHS referrals can be accepted from within England. We regret that we cannot accept referrals from Wales or Scotland.

Prof Panay has now retired from Chelsea and Westminster and the menopause team is significantly reduced at this time. We request  that all HCPs only seek advice and guidance via Rego/eRS, with the option to convert to a referral if we can meet the clinical need.

New patient referrals from February 2023

Text message health questionnaire

You may receive a text message prior to your appointment to complete a health questionnaire. Please submit this asap as it allow more time to discuss your main symptoms and problems and improve the quality of your consultation.

Testosterone Replacement:

Testosterone is a licensed medication that may be prescribed for an unlicensed indication in women already on hormone replacement presenting with Hypoactive Sexual Desire Disorder (HSDD) or distressing low libido. Although there is increasing awareness of testosterone in the media there is no evidence that it has any other health benefits. 

We can offer prescribing advice and guidance for GPs through the electronic referral system (eRS/Rego) but do not prescribe from our service. Further information on testosterone is available via 

Further information


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