Volunteering at the Trust

Volunteers are here to improve and enhance the patient experience, complementing the work of employed staff across the Trust. Volunteering at Chelsea and Westminster and West Middlesex hospitals gives you the chance to support your local health service by offering safe and compassionate care and support to our patients.

Volunteers are here to improve and enhance the patient experience, complementing the work of employed staff across the Trust. Our volunteers come from all walks of life and represent the diversity of the communities we serve. All our volunteers are passionate about improving patient experience.

We are developing our volunteer base and our aim is to significantly increase the numbers of volunteers we work with. We recognise the positive impact volunteering makes on our patients and our Trust.

We expect all volunteers to adopt the Trust’s PROUD values:

  • Putting patients first 
  • Responsive to patients and staff
  • Open and honest
  • Unfailingly kind
  • Determined to develop

In return for their time and dedication, we provide our volunteers with opportunities to build skills, meet new people and make a difference.

Time commitment

As it takes time and dedication to volunteer and to make a difference, we require all volunteers to commit to a volunteering shift of at least 3–4 hours per week for at least 6 months, unless we specifically state otherwise—for example, the youth volunteering programme has a different time commitment. 

Available roles and how to apply

Do you do work experience?

Volunteering is not the same as work experience. We only recruit to specific roles and ask for a minimum of 6 months commitment to the role.

Will I need to provide references and have a DBS to volunteer?

All prospective volunteers will be asked to provide names of two individuals who have preferably known you in a professional capacity for at least two years. Some roles will require a DBS (criminal record check)—we take you through this process and will provide more information after your interview stage. 

Do I get expenses paid?

Unfortunately at this time we are unable to pay expenses to volunteers apart from travel expenses to those who are part of the youth volunteering programme. 

Do I require any health checks to volunteer with patients?

Yes—you will be asked to complete a health self-declaration and, for some patient facing roles, we do require a record of the following immunisations:

  • evidence of having had chicken pox or being varicella immune
  • measles, mumps and rubella
  • BCG vaccination or evidence of immunity

We provide you with a form to take to your GP practice to fill out your immunisation record. 

If you have no record of the above or have not had any of the required immunisations, the volunteering department can arrange an appointment with our Occupational Health department.

What skills or experience will I gain?

You will gain numerous skills, but the most common are communication and interpersonal skills, confidence, resilience and experience in a busy healthcare environment as part of a multidisciplinary team.  

How long will it take from submitting my application to starting volunteering?

We receive a high volume of applications to volunteer across both sites. We aim to process applications as quickly as possible, but the process is very much a joint effort between the volunteering team and you as the applicant. 

Parts of the process are out of the volunteering department's control—such as how quickly you can gather your DBS paperwork together for the application, the return rate of the DBS certificate, and the time it takes for your GP to sign off your immunisation forms or for you to make a relevant appointment if you require vaccinations.

We will explain every step of the process to you but should you have any questions please do not hesitate to ask!

Entry criteria

If you are considering applying to become a volunteer, please ensure that you meet our entry requirements before submitting an application:

  • You must be 16 years of age or older
  • You must have the right to work in the UK
  • You must be able to meet the role’s commitment
  • You must have an email address

Any questions?

If you have any questions please email us at .

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