Visitors charter

Our priority is to provide quality of care for our patients and we understand that we can optimise care by involving and recognising the invaluable role and contribution that family, next of kin and carers provide. This visitors’ charter outlines what you can expect from us and what we kindly ask of you when you are in our hospital.

Our Trust values demonstrate the standard of care and experience patients and visitors should expect from any of our services:

• Putting patients first 
• Responsive to patients and staff
• Open and honest
• Unfailingly kind
• Determined to develop

Charters

• Visitors’ charter—outpatient areas
• Visitors’ charter—children’s and young people’s wards
• Visitors’ charter—adult wards