CW Medicines information service

Information on the Chelsea and Westminster Pharmacy Medicines information service

Chelsea and Westminster Pharmacy Medicines Information service is available 9:00-5:00pm Monday to Friday offering advice and guidance to patients and healthcare professionals.

If you are a patient of the trust with questions about your medication, you can contact the Medicines Information helpline on 0203 315 2704 or email med.info@nhs.net.

Examples of questions that you may want to ask include:

  • What are my medications for?
  • Will my medication cause side effects?
  • Is this medication safe to take with my other medications? 
  • I have missed a dose of my medication, what should I do?
  • I have forgotten to put my medication in the fridge, can I use it, or do I need to get a new supply?

Please contact your GP or local pharmacy if you have any other general queries about your medications. If you have an urgent query, contact 111.