Contact/find us

Appointments/services

Appointments with us are booked through the NHS eReferral Service (ERS). If you need to cancel or change your first appointment with us, please contact us on the numbers below. Lines are open Mon–Fri, 8:30am–5:30pm.

First outpatient appointments at Chelsea and Westminster Hospital

To reschedule an existing appointment, please call:

020 3315 6666

You can also email  if it is more than 48 hours before your appointment.

First outpatient appointments at West Middlesex University Hospital

To reschedule an existing appointment, please call:

020 8321 5610

To change or cancel a follow-up appointment, please see our appointments page.

Getting here

Our hospitals

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Chelsea and Westminster Hospital 

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West Middlesex University Hospital 

Our sexual health clincs

Calling us

Chelsea and Westminster Hospital switchboard

020 3315 8000

From outside the UK call +44 20 3315 8000

West Middlesex University Hospital switchboard

020 8560 2121

From outside the UK call +44 20 8560 2121

Looking to reach a ward or department?

Your compliments, comments and complaints

If you would like to speak with us about your visit or stay, please see the Patient Advice & Liaison Service page.

Website problems

Important note: For feedback related to your care please see the Patient Advice & Liaison Service page. If you have feedback about our website or you've spotted an error such as a typo or a broken link, please complete our website feedback form.

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