A&E (including UCC)

What we do

Our A&E (Accident and Emergency) and Urgent Care Centre (UCC) services at both  Chelsea and Westminster Hospital and West Middlesex University Hospital provide high-quality care and treatment for people who require immediate assistance.

A&E redevelopment

The first phase of the £12m redevelopment of the emergency department at Chelsea and Westminster Hospital is now complete, with the opening of several new units:

  • a new, larger majors treatment area
  • emergency observation unit 
  • new imaging suite (including a CT scanner)
  • new fracture clinic 

A&E is for seriously ill patients with critical or life threatening emergencies either as a result of an accident or a medical surgical emergency.

If you are less seriously ill, but still require urgent treatment, you will be seen in the Urgent Care Centre. Here we provide care for patients with a minor injury or condition that is not critical or life-threating. We can treat sprains, broken bones, bites or stings, as well as assess and treat wounds or request X-rays.

We aim to assess, investigate, diagnose, treat and admit or discharge patients from A&E or UCC within four hours of checking into our reception area. Read about choosing the best service.

Our team

Our A&E teams consist of adult and paediatric consultants, nurse consultants and specialist nurses—all are emergency care specialists. We work closely with other departments in our hospitals to ensure that patients are diagnosed and treated promptly. The Lead Clinician at Chelsea and Westminster is Dr Kris Pillay and the Lead Clinician at West Middlesex is Dr Mohamed El-Askary.

Our Urgent Care Centres are run by teams of GPs, specialist nurses and emergency doctors who provide prompt assessment, treatment and advice.

Contact information

In an emergency, please dial 999 immediately. A&E and Urgent Care Centre services at both hospitals are open 24 hours a day, 365 days a year.

Coronavirus (COVID-19). If you were tested here, do NOT call A+E for results: you will be called as soon as we have the results.  If you have general queries call the dedicated response centre LCRC on 0300 303 0450. 

Chelsea and Westminster Hospital

The A&E entrance is to the right of the main hospital entrance and is clearly signposted. The Urgent Care Centre is located within the A&E department.

T: 020 3315 8080

West Middlesex University Hospital

The A&E department is situated to the right side of the main hospital and has its own separate entrance which is clearly signposted. The Urgent Care Centre is also located within the A&E department.

T: 020 8560 2121


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