Kobler Outpatient Clinic

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Kobler Outpatient Clinic is closed—coronavirus (COVID-19) advice for patients attending

During the current outbreak Kobler Clinic services are being run from 56 Dean Street. Kobler Clinic is temporarily closed so please do not attend in person. 

If you have an appointment between 30 March and 29 May 2020 you will be contacted regarding arrangements for your repeat prescription and do not need to contact the clinic.

If you have less than 6 weeks supply of your medicines call the HIV Telephone Clinic on 020 3315 9500 for a repeat prescription. (See new extended opening times below). 

Home delivery is an option if you still have more than 3 weeks supply at home. We are only switching HIV treatments at present if there is an important medical need. Please only call if your problem is urgent. 

If you are feeling unwell, contact the Rapid Review service at Chelsea and Westminster Hospital on 07805 813 558 (Mon–Fri, 8:30am–2pm). 

Unfortunately due to high volumes we are no longer able to respond to emails—please contact the telephone clinic on 020 3315 9500 if your issue is urgent. 

We have also stopped all routine blood testing during the outbreak. 

People living with HIV, who receive their care from Kobler Clinic, can still get advice, results or repeat prescriptions by calling 020 3315 9500. 

There is currently no evidence that people living with HIV are at greater risk of either getting COVID-19, or becoming unwell due to the virus. However the British HIV Association recommend that those with a CD4 count less than 50 follow the 12 week social isolation advice for vulnerable groups. Please don’t attend clinic to check your CD4 count. 

Please DO NOT ATTEND the clinic if you develop a fever and/or cough. We recommend that you follow the current NHS guidance on the link above.

HIV Telephone Clinic

T: 020 3315 9500

Extended COVID-19 opening times:

  • Mon: 8am–3:30pm
  • Tue: 8am–3:30pm
  • Wed: 12 noon–7:30pm
  • Thu: 8am–3:30pm
  • Fri: 9am–4:30pm

For urgent medical advice

COVID-19 update – Rapid Review has moved. The service has now moved to the St Stephen’s Centre on the third  floor (upstairs from Kobler). Please be aware that the service is currently running at a reduced rate to ensure non-essential attendances to hospital are avoided. If you are feeling unwell, contact them on 07805813558 (Mon-Fri 8.30am-2pm). 

If you think you may need same day urgent HIV care, call the Rapid Review Clinic at Chelsea and Westminster Hospital on 07805 813 558. The service runs from 8:30am–2pm, Monday–Friday. You will be assessed and may be referred to Chelsea and Westminster Hospital for emergency treatment if appropriate. 

If you have an urgent HIV-related problem at night, weekends or on a bank holiday, go to A&E at Chelsea and Westminster Hospital, 369 Fulham Road, SW10 9NH and tell the nurse that you are an HIV patient at Kobler Clinic. In an emergency dial 999.

Follow us on Twitter for updates: https://twitter.com/JHCandKobler?lang=en-gb

Opening times

Monday: 10am–2pm
12 noon–4pm


Call centre

T: 020 3315 4040

Lines are open:
Mon: 8:30am–5:30pm
Tue: 8:30am–5pm
Wed: 11am–6pm
Thu: 8:30am–5pm
Fri: 8:30am–5pm
Sat: closed
Sun: closed


Contact information

Kobler Clinic
St Stephen’s Centre

Chelsea and Westminster Hospital
369 Fulham Road
SW10 9NH



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