Maternity services

Latest updates about COVID-19

In line with planned changes to government COVID-19 restrictions we have been welcoming a second support person for labour and birth. Unfortunately due to increasing local infection rates of the COVID-19 Delta variant across London boroughs and the slower uptake of the vaccination programme in London, we are temporarily asking all people who wish to have a second birth support person to get prior authorisation for this. Those requesting the attendance of this second person will need to demonstrate exceptional circumstances as to why this feels essential to them.  

At around 35–37 weeks, please contact the head of midwifery at your booked site to request this authorisation.

You can have one person accompany you, if you feel that it is essential, to any of your pregnancy outpatient and scan appointments. This includes early pregnancy services and all midwifery and obstetric appointments in outpatient clinic settings.

In order to continue keeping everyone safe we ask the following:

  • If you wish to bring someone with you, we ask that it is the same person throughout your pregnancy journey, and confirm:
    • they are free of any symptoms of COVID-19
    • if they have had COVID-19, they must have completed their period of isolation
    • that you haven’t been advised to self-isolate in the last 14 days when returning from travel abroad
  • We ask that you and your support person do a lateral flow antigen test 24 hours before your routine appointment and continue to complete these twice a week as recommended by NHS England. Your midwife or doctor will ask you to verbally confirm your test result on attendance at your appointment.

We will ask your support person to wait in a separate area or outside until your appointment begins. You will need to immediately call this person to come inside when your appointment begins to avoid clinics running late.

We ask for your help to comply with the above. This is because space in many of our women’s health departments is limited and they can get very busy.

Please do not bring any children or other people with you to any appointments.

Please note: We are unable to maintain 2-metre social distancing in all our outpatient settings—in particular, the waiting areas. While you are welcome to bring your support person to all appointments, please consider whether this is essential to you. Reducing the number of times your support person comes with you will help us keep everyone safe.  

Thank you for your help and understanding.

For more information including COVID-19 vaccinations please follow the below link:

We are passionate about the quality of care we provide and our woman-focused approach looks at your needs throughout each and every stage of your pregnancy. We provide maternity services at Chelsea and Westminster Hospital, West Middlesex University Hospital and in the community, supporting around 12,000 women a year who give birth with us. You can choose to plan to give birth at either of our hospitals or at home.

We aim to provide the best possible experience for mothers, babies and families, and are truly delighted that so many women not only choose to return to us for second and subsequent births, but also recommend us to family and friends. 

The majority of women experience very normal pregnancies and birth journeys and we have a full range of options for maternity care. As well as our fantastic midwifery-led care we also provide an excellent obstetric model of care to include specialist support for more complex pregnancies and health conditions with an excellent fetal medicine unit. We are very proud of our teamwork ethic, where staff work together to plan and deliver one-to-one care tailored to the needs of individual women. 

As a team we support each other across our two hospital sites and, although you will book at one of our hospitals, there are times when you may receive certain aspects of your care at our other hospital site. We will let you know should the need arise. 

Together with our state-of-the-art facilities and initiatives that go beyond immediate health and care needs—for example, our complementary therapies service—we continually strive to give babies, parents and families everything they need for the best start in life. 

Did you know?

More than 9 out of 10 women would recommend our maternity services at Chelsea and Westminster* and West Middlesex** hospitals.

Satisfaction

* CW NHS Friends and Family Test score Nov 2018
** WM NHS Friends and Family Test score Nov 2018

Our service users rated us 9 out of 10 for labour and birth in the CQC Maternity survey (published Jan 2019).

Getting referred

To book your care with us you can either get referred by your GP, walk into our antenatal clinics at the hospitals, refer from the early pregnancy unit (EPU) or complete our self-referral form:

Self refer online

Care information exchange.pngCare Information Exchange (CIE)

The CIE is a web application provided by PatientsKnowBest (PKB) that gives patients access to their health (medical) records, which can be updated by the patient and shared with different medical teams and carers to help speed up and improve treatment.

Your information is held in the secure NHS network. It will only be used by healthcare professionals for your direct care. You can choose to share your care record with your family, carers, GP and other health professionals if you wish.

If you have difficulty or are unable to register on the link above, please complete this form.

Find us

Click an image below for directions and contact details:

Chelsea and Westminster Hospital

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West Middlesex University Hospital

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West Mid virtual tour

Safe in our hands

Our high quality, evidenced based, safe and nurturing care is provided by a team of dedicated healthcare professionals who centre the service around your individual needs, in line with our Trust PROUD values.

In collaboration with our North West London partners, and as part of our maternity transformation plans to implement the NHS five year vision, Better Births, we are working hard to ensure you have continuity from your care providers with good access to information that will enable you to make your own decisions about the care that is right for your own needs and circumstances.

Choosing a place of birth

Choose us

Self refer online


Get help (maternity helpline)

Chelsea and Westminster
T: 020 3315 6000

West Middlesex
T: 020 8321 5839 

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Mum & Baby app

Our Mum & Baby app supports your journey with us through your pregnancy, birth and life with your baby—download it today!

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Care Information Exchange

The Care Information Exchange gives you online access to your results, scans and appointments during your pregnancy. Find out more.

eRedbook app

eRedbook is an NHS-approved app that allows you to keep a secure digital record of your child's health and development—download and register today!

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