Please tell us what you liked or what you did not like about our services and facilities by completing the PALS feedback form. If you would prefer to speak to someone about your experience, please call our PALS team on 020 3315 6727 (Chelsea) or 020 8321 6261 (West Mid).
NHS Friends and Family Test (FFT)
After your baby’s birth you will be invited to complete the FFT. You may be asked while you are still in hospital, or you may be contacted within the 48 hours of going home by text message, phone call or post.
Maternity Voice Partnership (MVP)
The MVP is a forum for service users and representatives to work in partnership with staff to ensure our maternity services provide family-centred care and continuous improvement. We encourage you to provide feedback about your experience by getting involved:
We encourage you to leave feedback at NHS.uk (formerly NHS Choices)—please do this online for the hospital where you received the majority of your care:
