What to expect
COVID-19 has changed the way we all work. We continue to provide the best musculoskeletal physiotherapy service that we can, as long as it is safe and in line with the requirements of Public Health England.
We offer both a face-to-face and virtual appointments. Based on your referral, the physiotherapy team will advise the most suitable appointment for you. If you are shielding or would prefer a virtual consultation, please let us know.
During your initial consultation, your physiotherapist will take a detailed history and listen to your goals. Your physiotherapist will then develop a working diagnosis following an assessment. Together with your physiotherapist, you will formulate an individualised treatment plan to help you achieve your short and long term goals.
If we are unable to diagnose your problem or you are not improving through virtual consultations, we may ask you to come in for a face-to-face appointment for further assessment.
| Face-to-face consultation | Virtual consultation | |
|---|---|---|
| Appointment length | Initial consultation: 25–40 min Follow-up consultation: 25 minutes |
Initial consultation: 25–40 min Follow-up consultation: 25 minutes |
| What to bring/wear | Please dress appropriately for the area of body to be assessed/treated—please wear or bring shorts for any lower limb or spinal problems | Please dress appropriately for the area of body to be assessed/treated—please wear shorts for any lower limb or spinal problems |
| What to expect | Staff in full PPE (personal protective equipment), including facemask, gloves, apron and visor or googles—you will be asked to wear a mask unless you are exempt | For any video link consultations, please try to set up your computer/device to allow your physiotherapist to assess your movement—telephone consultations are also available |
Please arrive promptly for your appointments. If you are repeatedly late or do not attend without prior notice you may be discharged and require a re-referral.