A guide for parents

We have designed Your neonatal unit guide with parents whose babies required neonatal care. It includes information parents found helpful to know when their baby was on a neonatal unit. Its design was co-led by Sophia Kotzamanis, a parent whose premature twin boys were cared for on the Chelsea and Westminster neonatal unit.

This work is part of an Imperial College London PhD project, BUDS (Better Use of Data to improve parent Satisfaction). The project is supported by Bliss (the National Charity for the Newborn UK) and funded by the National Institute for Health Research (NIHR) and the NIHR Collaboration for Leadership in Applied Health Research and Care (CLAHRC) Northwest London.

The booklet’s design and printing has been made possible thanks to the generous support of our local community via CW+, the official charity of Chelsea and Westminster Hospital NHS Foundation Trust. If you would like to get involved with fundraising or make a donation, please visit www.cwplus.org.uk or call 020 3315 6600.

We are constantly trying to improve the way we communicate with parents and involve them in their baby’s care. If there is anything else you think we should include in this booklet please let us know.

Click the image below to download Your neonatal unit guide:


Contact Information

Neonatal Unit
3rd Floor
Chelsea and Westminster Hospital
369 Fulham Road
SW10 9NH

General enquiries
T: 020 3315 7881
E: neonatal@chelwest.nhs.uk

Neonatal Unit Reception
T: 020 3315 7883

Neonatal Unit Coordinator
020 3315 8000, bleep 8869

Neonatal Medical Registrar
020 3315 8000, bleep 8235

Neonatal Surgical Registrar
020 3315 8000, bleep 4441



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