Burns service

What we do

The paediatric burns service at Chelsea and Westminster Hospital is located on the first floor at the front of the hospital. The 6 inpatient beds and dressing clinic are co-located on Mars ward. The service offers HDU (high dependency unit) burns care but any children requiring ITU (intensive care unit) support are treated at the St Andrew’s regional centre in Chelmsford, Essex.

The adult service is on the 5th Floor, Lift Bank B and recently reopened after extensive refurbishment. There are 2 ITU beds, 2 HDU beds and 9 ward beds. The adult burns dressing clinics at Queen Mary University Hospital in Roehampton closed on 17 February 2014 and all dressings now take place on site at the Chelsea and Westminster Hospital. Patients requiring access to assessment and or treatment by the burns service must obtain a referral from a healthcare professional (eg GP, local A&E or minor injuries unit). They will call us to arrange an appointment. Unfortunately we cannot accept walk-in patients without an appointment - contact details below. All patients should see their GP or attend their closest A&E or minor injuries unit if they sustain a burn that requires medical treatment.

The burns multidisciplinary team includes dedicated burns consultants, intensivists, anaesthetists, specialist nurses, occupational and physical therapists, psychologists, pharmacist, dietitian, and social support team. The team also call upon the acute services within the trust as the need arises, such as pain, acute medicine, surgery and elderly medicine. There is also a burns outreach service.

Visting hours are 2–8pm every day with a maximum of 2 visitors allowed by the bedside. Children under the age of 12 are not allowed to visit the burns wards at any time. Unfortunately fresh flowers and plants are not permitted as an infection control measure.

These rules are in place to protect our patients and those who might wish to visit them.

Our team

The Clinical Lead for our burns service is Miss Isabel Jones.


Chelsea and Westminster Hospital

  • Mars Ward (children) is based on the 1st Floor of the main hospital site, access from Lift Bank B or the escalators.
  • The adult Burns Unit is based on the 5th Floor of the main hospital site, access from Lift Bank B.


T: 020 3315 3706/3707 (children)
T: 020 3315 2500 (adult)


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