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Burns Service

The paediatric burns service is located on the first floor at the front of the hospital. The 6 inpatient beds and dressing clinic are co-located on Mars ward. The service offers HDU (high dependency unit) burns care but any children requiring ITU (intensive care unit) support are treated at the St Andrew’s regional centre in Chelmsford, Essex.

The adult service is on the 5th Floor, Lift Bank B and recently reopened after extensive refurbishment. There are 2 ITU beds, 2 HDU beds and 9 ward beds. The adult burns dressing clinics at Queen Mary University Hospital in Roehampton closed on 17 February 2014 and all dressings now take place on site at the Chelsea and Westminster Hospital. Patients requiring access to assessment and or treatment by the burns service must obtain a referral from a healthcare professional (eg GP, local A&E or minor injuries unit). They will call us to arrange an appointment. Unfortunately we cannot accept walk-in patients without an appointment - contact details below. Please see your GP or attend your closest A&E or minor injuries unit if you sustain a burn that requires medical treatment.

The burns multidisciplinary team includes dedicated burns consultants, intensivists, anaesthetists, specialist nurses, occupational and physical therapists, psychologists, pharmacist, dietitian, social support team. The team also call upon the acute services within the trust as the need arises, such as pain, acute medicine, surgery and elderly medicine. There is also a burns outreach service.

Information for visitors

Visting hours are 2–8pm every day with a maximum of 2 visitors allowed by the bedside. Children under the age of 12 are not allowed to visit the burns wards at any time. Unfortunately fresh flowers and plants are not permitted as an infection control measure.

These rules are in place to protect our patients and those who might wish to visit them.

Contact information

  • Mars (children's burns): 020 3315 3706 or 020 3315 3707
  • Adult burns: 020 3315 2500 or 020 3315 8612

Burns Professionals

  • Clinical Lead Therapist (Burns and Plastic Surgery): Kayleen Engelsman
  • Clinical Nurse Specialist: Silvia Hernandez
  • Consultants Burns and Plastic Surgery: Joanne Atkins, Isabel Jones (Clinical Lead Burns Service), Jorge Leon-Villapalos, Andrew Williams
  • Head Nurse, Burns, ICU: Jane Marie Hamil
  • Lead Psychologist: Lisa Williams

Patient leaflets

Contact Information

Burns Service
5th Floor, Lift Bank B

Chelsea and Westminster Hospital
369 Fulham Road
SW10 9NH

T: 020 3315 2500

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