What will I be doing?

Our volunteering roles are non-clinical and are mostly patient facing.  

To become a volunteer, you must be able to commit to volunteer regularly. We require a commitment of one shift per week for at least 6 months. Shifts are typically 3–4 hours long. All volunteers must initially be available to volunteer on working days (Monday to Friday, during the day time). Some roles are available in the evenings and weekends once volunteers are more experienced.

Typical volunteer roles

We recruit to different roles at different times of the year depending on where the need is greatest. The roles below are examples of the types of roles that we most often recruit to.

Responder: This is an active role where volunteers assist staff and patients in the hospital. Volunteers are given a radio and respond to a variety of tasks, such as welcoming visitors, helping with patient flow in outpatient clinics, giving directions, providing wheelchairs, delivering pharmacy medicine to wards, supporting the patient discharge process and conducting surveys. This is a varied and interesting role which provides insights into many different parts of the hospital. It involves frequently interacting with staff and patients. This role is available Monday to Friday, mornings (9am-1pm) and afternoons (1–5pm). 

Ward Helper: The Ward Helper volunteer socialises with patients and keeps them company, helps them to contact home, assists with meal times, makes hot drinks for patients and runs a variety of errands for the clinical staff. These shifts are available 7 days a week for 3 hours, during lunch time or in the evening.

Am I eligible to volunteer?

If you would like to become a volunteer you must be:

  • 16 years or older
  • Have the right to work in the UK
  • Have an email address
  • You must be able to commit to volunteer at least 1 shift per week for 6 months.

Please also consider the following before you register your interest:

  • Do you have the time to give to volunteering consistently? Think carefully about how you might fit volunteering around your other commitments such as studying at school or college, caring for children or relatives, carrying out your paid job
  • Are you happy and willing to engage with patients and visitors? It can be quite demanding and although we provide training and support, we know it isn’t for everyone
  • These volunteering roles require self-motivation with an ability to think on your feet and work independently (you will not receive constant supervision)


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