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Temporary changes to sexual health services 7-10 November

20 October 2026

We’re making an important upgrade to our IT systems, which means there will be some temporary changes to services at Dean Street Services, the John Hunter Clinic (JHC) and 10 Hammersmith Broadway (10HB).

We’re making an important upgrade to our IT systems, which means there will be some temporary changes to services at the John Hunter Clinic (JHC), 10 Hammersmith Broadway (10HB), and Dean Street Services (56 Dean Street and Dean Street Express).

  • Saturday 7 November: All services will be closed.
  • Monday 9 November: Routine services will be closed, but Emergency Contraception and PEP will still be available.
  • Tuesday 10 November: Services will begin reopening from 12pm.

If you are a medical patient with a booked appointment, your appointment will go ahead as planned.

During the IT upgrade, our clinic teams will unfortunately be unable to access or provide test results or book appointments. We’re sorry for any inconvenience this may cause and appreciate your patience while we complete this important work.

If you need to access another sexual health service during this time, please visit NHS.uk. Free and confidential STI home testing kits are also available through  SHL.uk (Sexual Health London).

Thank you for your patience and understanding.