10 Hammersmith Broadway
Welcome to 10 Hammersmith Broadway, W6 7AL
We aim to deliver a confidential, friendly and high-quality service. We offer full sexual health screening, contraception, outpatient HIV and hepatitis care, and specialist sexual health services.
Due to the increased demand for appointments, we have altered our services in order to provide more consistent access. If you need to be seen urgently we will try to accommodate you. Please note that we are closed on Wednesday mornings, Friday afternoons, Saturdays, Sundays and bank holidays.
Getting seen
Book an appointment if you:
- Need to see a healthcare professional
- Are worried or have questions
- Require treatment
- Have symptoms
- Have had sex with someone with a confirmed sexually transmitted infection (STI)/ sexually transmitted disease (STD)
- Would like safer sex advice or counselling
- Need contraception (family planning)
- Require HIV follow-up care
We offer booked appointments at the following times:
Mon: 9am–7pm
Tue: 9am–7pm
Wed:1–7pm
Thu: 9am–4pm
Fri: 8:30am–12 noon
Sat: Closed
Sun: Closed
The majority of our sexual health appointments are available to book online (24/7).
To book an appointment by phone, please call the appointments line on 020 3315 1010, option 1.
Walk in if you:
- Need PEP (a treatment taken for 28 days to prevent HIV infection after risky sex)
- Require emergency contraception
- Are aged 17 or under
- Need an urgent assessment
- Need PrEP monitoring or are on the IMPACT trial
- Require simple contraception and a sexual health screen (not coils or implants)
If you attend the walk-in service and you have no symptoms, we will assess the most appropriate way for you to be seen. A member of staff will discuss your needs and direct you to the SHL self-testing service, offer you a walk in slot or book an appointment for you.
We offer walk-in access at the times listed below:
Mon: 9am–5pm
Tue: 9am–5pm
Wed: 1–5pm
Thu: 9am–4pm
Fri: 8:30–11am
We have a limited number of walk-in appointments available. Please arrive early to avoid disappointment. Clinic closed on bank holidays—for emergencies please go to your nearest A&E.
Results
We will text (SMS) most gonorrhoea, chlamydia, HIV, syphilis and hepatitis results within 24 hours. Remaining results are usually available within 7 days.
If you have not received your results after 7 days please call us on our dedicated results line 020 3315 9783 which is open from 9–10am on Mon/Tue/Thu/Fri. You’ll need your clinic number—the one beginning with an ‘L’ on your clinic card or on the text you received at registration in clinic—when you call.
Sexual Health London—free home STI testing kit
Sexual Health London is an online sexual health service for people without symptoms. If you do not have any symptoms, register and complete the online consultation. If the service is right for you, a free kit will be posted out. Alternatively, if you do not wish to receive a kit in the post, please collect one from the clinic. You will need to take your own samples and return them by post for testing. The results will be available in a few days.
