Advice about COVID-19 (coronavirus)

25 March 2020

The NHS in London and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Updated 15 July 2020

How the Trust is operating its services

General concerns about COVID-19

COVID-19 testing

We do not provide testing for the general public.  If you are looking to get a test, London Boroughs often offer such a service, please check on your local council website.  A swab test finds if you have the virus that causes COVID-19, a blood test says whether you have been exposed to it

When should I self-isolate?

Reduce the spread of COVID-19 and other diseases

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze—then bin the tissue, and wash your hands, or use a sanitiser gel
  • Wash your hands often with soap and water, especially after using public transport (use a sanitiser gel if soap and water are not available)
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Avoid close contact with people who are unwell
  • Follow the latest advice on wearing masks or face coverings

You can find the latest information and advice from Public Health England at

Press office

In-hours (Mon–Fri, 9am–5pm)

Communications team
T: 020 3315 6828


We are contactable for urgent, time-sensitive media enquiries. In the first instance, please text or email, then call.

Communications team
M: 07775 016 333‬

Please note: The Lakeside Mental Health Unit is run by West London Mental Health Trust—for media enquiries relating to the unit please call 020 8354 8737.