Advice about COVID-19 (coronavirus)

25 March 2020

The NHS in London and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring urgent services are available to the public as normal.

If concerned you might have coronavirus check out the NHS 111 website

Full information on the Public Health England website

All wards closed to visitors

We regret that we have had to close all wards to visitors, to prevent the spread of coronavirus.


Most outpatient appointments are either carried out by phone or video, or rescheduled.  Non-urgent elective or daycase procedures will be delayed. You will hear from us if this is the case.

Coronavirus testing

In line with national guidance, we no longer test people attending the hospital A&E if their symptoms are mild or moderate. They should go home and self isolate. We no longer test in the community.

The public are being advised to self-isolate at home without any testing for COVID-19, regardless of travel history or contact with confirmed cases, if they have:

  • a new continuous cough
  • high temperature (of 37.8 degrees centigrade or higher)          


If you have health concerns contact NHS 111.

Hygiene helps limit the spread of disease

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze—then bin the tissue, and wash your hands, or use a sanitiser gel
  • Wash your hands often with soap and water, especially after using public transport (use a sanitiser gel if soap and water are not available)
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Avoid close contact with people who are unwell

You can find the latest information and advice from Public Health England at

Press office

In-hours (Mon–Fri, 9am–5pm)

Communications team
T: 020 3315 6828


We are contactable for urgent, time-sensitive media enquiries. In the first instance, please text or email, then call.

Communications team
M: 07775 016 333‬

Please note: The Lakeside Mental Health Unit is run by West London Mental Health Trust—for media enquiries relating to the unit please call 020 8354 8737.