Wards and departments

Chelsea and Westminster Hospital

Visitors—please note that Chelsea and Westminster Hospital operates protected mealtimes (see below for more information):

  • On adult wards lunchtime is from 12:30–1:30pm
  • On children's wards lunchtime is from 12:15-12:45pm

The following is a list of the wards and departments at, or associated with, Chelsea and Westminster Hospital:

Ward/DeptSpecialtyLiftFloorVisiting timesNotes
Acute Assessment Unit General medicine B 4 2–8pm
Admissions Office General surgery - G n/a Use telephone located next to PALS to contact admissions office.
Ann Stewart Ward Postnatal D 3 4–7pm No visitors under 16 years old.
Annie Zunz Ward Gynaecology B 4 3–8pm
Apollo Ward Children’s surgery B 1 8am–8pm 1st Floor at the front of the hospital.
Assisted Conception Unit Women’s services D 4 n/a Straight ahead, then to the left.
Beta Cell Diabetes Centre Medicine C LG n/a Also accessed via escalators located next to fish tank.
Burns Unit Adult burns C 5 2–8pm
Chapel n/a C 1 n/a Also accessed via escalators in the main atrium.
Chelsea Wing Private inpatients  D 4 24 hours
Daniel Turner Dermatology Unit Dermatology  D 1 n/a Also accessed via escalators in the main atrium.
David Erskine Ward Rheumatology, palliative care, lung oncology  C 4 2–8pm
David Evans Ward General surgery  D 5 2–8pm
Edgar Horne Ward Gastroenterology, endocrinology, haematology D 4 2–8pm
Endoscopy Unit Diagnostics B 2 n/a
Friends Shop n/a - G n/a Near escalators.
Intensive Care Unit (ICU) Intensive and high dependency care B 5 24 hours 5th Floor at the front of the hospital.
Josephine Barnes Ward Antenatal  C 3 24 hours Partner and own children only.
Jupiter Ward Adolescent C 4 8am–8pm School-aged visitors only after 3:30pm when school is in.
Kobler Day Care Unit HIV services  B 2 n/a
Labour Ward Maternity B 3 24 hours Up to two named visitors (including partner).
Lord Wigram Ward Trauma and orthopaedics, general surgery D 3 2–8pm
Macmillan Information and Support Centre Oncology and palliative care D G 10am–4pm Mon–Fri At the end of the corridor on the left from Lift Bank D.
Mars Children’s burns  C 1 2–8pm No visitors under 12 without prior agreement. Ward also accessed via escalators in the main atrium.
Maternity Services Maternity B 3 24 hours Partner and own children only.
Medical Day Unit (Edith Smith) General medicine D G n/a On the left by Lift Bank D.
Medical Day Unit (George Watts) General medicine D 1 n/a Inside Dermatology Unit—also accessed via escalators in the main atrium.
Mercury Ward Children's gastroenterology, general surgery  C 1 8am–8pm Also accessed via escalators in the main atrium.
Nell Gwynne Ward Stroke and neurology rehabilitation  B 4 2–8pm
Neptune Ward Children's neurology, dermatology, other medical C 4 8am–8pm School-aged visitors only after 3:30pm when school is in.
Neonatal Intensive Care Unit (NICU) Neonatal care B 3 3–8pm Parents can visit anytime but are asked to avoid before 8am and after 8pm. Up to 4 named visitors other than parents can visit 3–8pm. 3rd Floor at the front of the hospital.
PALS Patient Advice and Liaison Service - G n/a Opposite escalators.
Pharmacy Pharmacy D G n/a Straight ahead of Lift Bank D towards the back of the hospital.
Rainsford Mowlem Ward Gastroenterology, general surgery, colorectal  C 3 2–8pm
Ron Johnson Ward HIV, oncology  B 2 2–8pm
Restaurant n/a C LG n/a From lift go through doors on the right—also accessed via escalators located next to fish tank.
Saturn Ward Children’s day cases  B 1 n/a Also accessed via escalators in the main atrium.
St Mary Abbotts Ward Gastroenterology C 5 2–8pm  
Treatment Centre Day surgery - G n/a On the left by escalators.

West Middlesex University Hospital

WardSpecialty Building/floorVisiting times
Crane Ward    Care of the elderly Marjory Warren building 2–8pm
Lampton Ward Care of the elderly Marjory Warren building 2–8pm
Marble Hill 1 Ward General  Ground Floor, Marjory Warren building 2–8pm
Marble Hill 2 Ward  General  Ground Floor, Marjory Warren building 2–8pm
Kew Ward  Stroke  Basement, Marjory Warren building 2–8pm
Labour Ward Maternity Queen Mary Maternity Unit 3–8pm (max 3)
8am–8pm (next of kin only)
Special Care Baby Unit (SBCU) Neonatal care Queen Mary Maternity Unit 3–8pm (max 2)
24 hours (parents plus one named support person, max 2 at once)
A&E Emergency care North Side n/a
Acute Medicine Unit Medicine 1st Floor 2–8pm
Coronary Care Unit Cardiology 1st Floor 2–8pm
Critical Care Critical care 1st Floor 2–7pm (Tue 3–7pm)
Intensive Treatment Unit Intensive care 1st Floor 2–7pm (Tue 3–7pm)
Richmond Ward  General and day surgery 1st Floor 2–7pm
Syon Ward 1  General surgery  2nd Floor 2–7pm
Syon Ward 2  General surgery  2nd Floor 2–7pm
Osterley 1 Ward  Gastroenterology, endocrinology  3rd Floor 2–8pm
Osterley 2 Ward  Respiratory, endocrinology 3rd Floor 2–8pm
Starlight Children’s Ward Children’s services 3rd Floor 1–8pm
24 hours (parents)

Clinics

Protected mealtimes

Hospital inpatients benefit from the protected mealtimes scheme on a number of wards. This means wards are kept very quiet at mealtimes—giving patients the chance to eat their food in peace.

As well as changes in the work patterns of staff to ensure that mealtimes can be quiet and stress-free, hospital visitors are also asked to play their part by giving patients the time and space to eat their meals.

The protected mealtimes scheme—which is part of an NHS-wide initiative from the Department of Health—has been designed by a multidisciplinary group including nurses and other staff including radiologists, speech and language therapists and dietitians.

Lunchtime and suppertime have been designated as protected mealtimes. During these times, ward staff, doctors and other staff will avoid routine drug rounds, ward rounds, treatments and assessments. Emergency or essential care will not be affected by the scheme.

Visitors are asked to observe protected mealtimes and leave the wards unless they are helping a patient to eat or where their absence would upset the patient.

Access for disabled patients

There are parking bays in both hospital’s car parks for disabled people. If you have difficulty when you arrive at the hospital please ask for assistance at main reception.

Drivers may take elderly and disabled patients to the main entrance, but this is a drop-off point only. Anyone parking in this area may be ticketed or clamped.

The front desk, PALS office, outpatient reception areas and pharmacy have induction loops for the hard of hearing.

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