A&E (including UCC)

Reminder about restricted attendance in our Emergency Departments (A&E)

At this current time the Trust needs to restrict the numbers of people in our Emergency Departments (including waiting areas and clinical areas), for everyone's safety. Therefore only one person can accompany a patient if they are essential as the patient’s carer or translator. If a patient is admitted to a ward area, the restrictions within that specific area will apply.  

What we do

Our A&E (Accident and Emergency) and Urgent Care Centre (UCC) services at both  Chelsea and Westminster Hospital and West Middlesex University Hospital provide high-quality care and treatment for people who require immediate assistance.

A&E redevelopment

Chelsea and Westminster has undergone a £12m redevelopment, and now has newly refurbished units and can accommodate larger numbers in the following clinical areas:

• Resuscitation Room
• Majors Treatment Area
• Urgent Treatment Centre
• Paediatric Emergency Department
• Emergency Observation Unit
• Imaging Suite
• Fracture Clinic

A&E is for seriously ill patients with critical or life threatening emergencies either as a result of an accident or a medical surgical emergency.

If you are less seriously ill, but still require urgent treatment, you will be seen in the Urgent Care Centre. Here we provide care for patients with a minor injury or condition that is not critical or life-threating. We can treat sprains, broken bones, bites or stings, as well as assess and treat wounds or request X-rays.

We aim to assess, investigate, diagnose, treat and admit or discharge patients from A&E or UCC within four hours of checking into our reception area. Read about choosing the best service.

Our team

Our A&E teams consist of adult and paediatric consultants, nurse consultants and specialist nurses—all are emergency care specialists. We work closely with other departments in our hospitals to ensure that patients are diagnosed and treated promptly. The Lead Clinician at Chelsea and Westminster is Dr Shashank Patil and the Lead Clinician at West Middlesex is Dr Yunus Gokdogan.

Our Urgent Care Centres are run by teams of GPs, specialist nurses and emergency doctors who provide prompt assessment, treatment and advice.

Contact information

In an emergency, please dial 999 immediately. A&E and Urgent Care Centre services at both hospitals are open 24 hours a day, 365 days a year.

Coronavirus (COVID-19). If you were tested here, do not call A&E for results—you will be called as soon as we have the results. If you have general queries call the dedicated response centre LCRC on 0300 303 0450. 

Chelsea and Westminster Hospital

The A&E entrance is to the right of the main hospital entrance and is clearly signposted. The Urgent Care Centre is located within the A&E department.

T: 020 3315 8080

West Middlesex University Hospital

The A&E department is situated to the right side of the main hospital and has its own separate entrance which is clearly signposted. The Urgent Care Centre is also located within the A&E department.

T: 020 8560 2121