Klick: Connecting you to your care

Healthcare services have been adapting during 2020 so that outpatients can continue to receive high-quality care while spending less time in the hospital setting. In this context, we introduce Klick, a smartphone app for patients living with a long-term condition. Klick will help you to connect with your outpatient clinic.

What is Klick?

Klick is a new smartphone app. By signing up to this service, you will be able to:

  • Book routine blood test appointments at Kobler Clinic
  • Book an annual review telephone appointment for an all-round health check-up with an experienced nurse
  • Communicate with the clinic about your healthcare needs by completing a questionnaire
  • Receive notifications about your blood results and/or care
  • View your routine test results

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How it works

1. Download the app from Google Play store or Apple app store by searching ‘Klick app’ or click the appropriate link below:

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2. Book your blood test appointment. You will receive a notification about your results via the app (eg if any action is required). Results can be viewed on the app.

3. Annual review telephone consultation. These appointments are for stable patients on treatment needing a routine review. Complete the short questionnaire on the app first before booking this appointment. The nurse will prescribe your medication as part of this consultation. You may book bloods to be done in advance of the appointment or afterwards. 

4. We are working hard to improve this app to give you easy and convenient access to your care so your feedback is really important to us. We may ask you to complete a feedback questionnaire.

Sign up on the app once you have downloaded it. If you have any questions, please email the Klick Team at 

Klick has been developed as part of a joint working initiative between Chelsea and Westminster Hospital NHS Foundation Trust and ViiV Healthcare.

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