Hearing Aid Fitting - Referral from ENT (WM)

You have recently seen the ENT Specialist and they have requested we fit you with a hearing aid at the Adult Hearing Aid Department at West Middlesex University Hospital.

What will happen at my appointment?

At this appointment we will verify your personal details. You will be asked some questions about your ears, general health and any situations in which you are having difficulty hearing.

We will then look into your ears and check that they are healthy and free of wax.

We will programme the latest digital behind-the-ear hearing aid to match your hearing test results. The method used is called Real Ear Measurement and it involves placing a fine, soft and flexible tube into the outside of your ear canal. You will hear medium, soft and loud sounds which enables us to see how the hearing aid performs in your ear and to ensure a good match to your hearing test.

A full explanation of how to use your new hearing aid will be given along with a new hearing aid guidance book and batteries for your new hearing aid.

We will offer you a telephone or appointment based follow up appointment. Please refer to your new guidance book for more details.

We will send your GP a letter to confirm you have been fitted with a hearing aid. 

Who will I be seen by?

All hearing aid fittings are carried out by a qualified Audiologist, who is registered with the Registration Council for Clinical Physiologists.

We are a teaching hospital so sometimes there may also be a student present in the appointment or you may be seen by a student supervised by an Audiologist. If you are not comfortable with this, please let us know when you check in for your appointment at the Audiology Reception desk.

How long will my appointment take?

The appointment will be allocated 30-45 minutes. We aim to see you on time but sometimes Audiology clinics can be unavoidably delayed. We will keep you informed if there is a delay to your appointment.

How do I prepare for my appointment?

Please ensure your ears are free of wax. If your ears are blocked with wax or you have an active infection in your ear we will not be able to carry out the hearing test.

If you need an interpreter please contact us for this to be arranged. We cannot guarantee availability of interpreters for all languages, so please arrange this well in advance.

If you require hospital transport please contact us well in advance to arrange this.

If you wish to bring a family member, carer or friend to this appointment please feel free to do so.

Can I cancel my appointment?

If you need to cancel this appointment, you are only allowed to cancel your appointment twice.  If you fail to attend this appointment, you will be discharged back to your GP’s care & will need a new referral. This is in line with the Hospital Trust Policy.




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