Swim moulds policy and collection information

Swim moulds policy

You have requested a swim mould or a set of swim moulds
To fit you with swim moulds, we need to take an impression of your ear—this involves inserting a small sponge into your ear and filling it with impression material to capture the shape of your ear.
If you suffer from tinnitus, the volume may increase when the impression material is in your ear, but should return to its original level once it's removed.
It takes about 2–3 weeks for the laboratory to make the moulds.
We will send you a letter with instructions on arranging payment and collection once the moulds are ready.
Each individual swim mould costs £20.

Please note: Swim moulds are not 100% waterproof.

You have recently had an impression taken of your ear for a swim mould. Your swim moulds are now ready for collection.

Each individual swim mould costs £20.
You can arrange for collection and payment of the swim moulds at the same time.
To schedule your collection, please call us at 020 8321 5681 or email us at caw-tr.wm-audiologydepartment@nhs.net.
The opening times and details of the cashier's office to make payment are detailed in the accompanying letter.
After paying at the cashier's office, you'll receive a receipt. Bring this receipt to your swim mould collection appointment, where we'll fit the swim moulds.
We'll show you how to fit the swim moulds. If they're not a good fit, we'll retake the impressions.
If you find the swim moulds are a poor fit within two weeks of the fitting, contact us and we'll retake the impressions at no extra charge.

Please note: Swim moulds are not 100% waterproof.