Recognising our staff

Awards our staff have won

We are committed to recognising and acknowledging members of the team that go beyond for the benefit of their patients and colleagues. Our Trust has a long established recognition programme which aims to reward staff at every level of the organisation, however long they may have been in post with us.  

  • Quality awards, a quarterly programme funded by the Council of Governors to recognise improvements and innovation in the quality of clinical services we provide
  • The annual Star awards, which is an awards ceremony held at Chelsea Football Club with nominations submitted by colleagues, patients and members of the public
  • Care certificate awards as part of the tailored training and development programme for health care assistants and maternity support workers
  • Mentorship awards
  • Long service awards

We are also an award winning organisation for how we care for our staff. Here are some of our most recent awards examples:

  • One of the Nursing Times ‘Best Places to Work in the NHS’ 2015
  • Employers Network for Equality and Inclusion (ENEI) Benchmarking Diversity Silver Award 2015
  • HPMA Excellence in HR Award 2015
  • Shortlisted for ENEI Health and Wellbeing Award 2015
  • Shortlisted for Personnel Today Health and Wellbeing Award 2015
  • ENEI Benchmarking Diversity Bronze Award 2014
  • Best for Childcare Winner 2013
  • Best for Carers and Eldercare Winner 2012 
  • Top 30 Employers for Working Families since 2010

Awards our departments and staff have won

Award for benchmarking organisational diversity

The Trust participated in the Employers Network for Equality and Inclusion e-quality questionnaire for the first time in 2014. The tool is designed to benchmark organisational performance in equality and diversity across different sectors and we were awarded a bronze award.

HSJ Value in Healthcare Awards

The team at 56 Dean Street won the Value and Improvement in the Use of Diagnostics for their new rapid access clinic Dean Street Express.

The challenge was to improve the sexual health diagnostic service to make it user friendly enough to encourage people to test more frequently, while reducing costs and resources. The solution was to redesign the screening service for patients who do not have symptoms, focusing on self-directed care wherever possible. The service was moved into a shopfront based at 34 Dean Street. The team improved patient flow by automating tasks so that patients could self-screen, and integrated IT with the latest diagnostic technology to produce this unique sexual health service. At the heart of Dean Street Express is an Infinity machine which can process gonorrhoea and chlamydia samples in 90 minutes and test results are usually sent to patients by text within six hours. Before Dean Street Express, waiting times for appointments were up to three weeks, visits could last two hours and gonorrhoea, chlamydia, syphilis and hepatitis results were manually texted 10 working days after the visit.

HSJ Value in Healthcare Awards

The Emergency Care Pathway Programme team won the Value and Improvement in Acute Pathway Redesign category. Chelsea and Westminster, Central London Community Healthcare and NWL Clinical Commissioners, supported by GE Healthcare Performance Solutions, jointly initiated the Emergency Care Pathway Programme to improve patient flow between their services.

A GP-led programme board was set up with key partners—London Ambulance Service, social services and CCG commissioners. Together the partners built a model simulating the patient pathway which allowed us to understand the interconnected impact of change on the whole system.

Rapid access acute medical and surgical clinics were developed, offering an alternative to admission for ambulant patients requiring urgent consultant opinion. This has contributed significantly to delivering a 6.5% year-on-year reduction in emergency admissions at Chelsea and Westminster in 2013/14 and reduced excess bed days by 30%. This work has allowed patients to be safely discharged home more effectively and created the opportunity for significant savings for the Trust.

    International ophthalmology award for Chelsea and Westminster team

    Photo: Mr Nigel Davies, (Consultant ophthalmologist), Olivia Li (ST2 in ophthalmology), Mr Moloy Dey (Ophthalmology Fellow) and Dr Nick Stanojcic (Ophthalmology trainee at Watford General Hospital) accepting the award from The Ophthalmologist.

    The Chelsea and Westminster team of Dr Olivia Li (ST2 in ophthalmology), Mr Moloy Dey (Fellow) and Mr Nigel Davies, (Consultant Ophthalmologist) were awarded the Ophthalmologist Travel award, an international award presented by The Ophthalmologist journal.  Their prize is a fully paid trip to the 2014 American Academy of Ophthalmology annual meeting in Chicago.

    Their winning case, ‘The Chelsea Challenge’ addressing the question ‘What truly is current best practice for the assessment and treatment of diabetic macular edema’, described their multi-faceted approach, in close collaboration with the endocrinology team, for the management of persistent fluid in the nerve layer of the eye in diabetic patients, resulting in blurred vision.

    Nursing Times Nomination for CliniQ at Dean Street

    CliniQ at 56 Dean Street won the Enhancing Patient Dignity category at the Nursing Times Awards on Wednesday 29 October.

    CliniQ is a holistic sexual health and well-being service for all trans* people, partners and friends.

    They offer a safe confidential space for those who may not feel comfortable accessing standard health and well-being services.

    Top employers for working Families

    Chelsea and Westminster Hospital is the only NHS organisation to be named in the top 30 employers for working families 2014.  The Working Families awards recognise companies who have a track record in family friendly and flexible working and continue to adjust and refine policies in response to employee and business needs.

    Excellent rating in Baby Friendly Initiative

    In October the auditors for the UNICEF baby friendly awards visited the Trust to re-inspect the hospital to ensure we are maintaining our baby friendly status, which we have held for the last two years.

    Vivien Bell, Head of Midwifery, said: “I am delighted to say we passed today with an excellent rating. Breastfeeding reduces the risk of babies becoming ill and it is also associated with a reduced risk of later childhood disease and protects the mother’s health.

    “I would like to say massive congratulations to the infant feeding team, the midwives, nurses and doctors who all took part in the audit, along with 35 mothers. This is a quality marker that we are proud to hold.”

    The UK Baby Friendly Initiative is based on a global accreditation programme of UNICEF and the World Health Organization. It is designed to support breastfeeding and parent infant relationships by working with public services to improve standards of care.

    HSJ Best Places to Work 2014

    Chelsea and Westminster Hospital has been named in the HSJ Best Places to Work. Best Places to Work, in association with NHS Employers, is a celebration of the 100 best employers in the NHS.  To compile the list, the Best Companies Group used NHS staff survey findings to analyse each organisation across seven core areas: leadership and planning; corporate culture and comnunications; role satisfaction; work environment; relationship with supervisor; training and development; and employee engagement and satisfaction.

    Two HSJ Value in Healthcare Awards for Chelsea and Westminster Teams


    Dean Street Express staff

    Emergency Care Pathway Programme team

    Both Chelsea and Westminster teams shortlisted for awards—56 Dean Street and the Emergency Care Pathway Programme—were winners in their relevant categories at the 2014 HSJ Value in Healthcare Awards which took place on 23 September.

    The team at 56 Dean Street won the Value and Improvement in the Use of Diagnostics for their new rapid access clinic Dean Street Express. Dean Street Express has improved the sexual health diagnostic service to make it user friendly enough to encourage people to test more frequently, while reducing costs and resources. The team improved patient flow by automating tasks so that patients could self-screen, and integrated IT with the latest diagnostic technology to produce this unique sexual health service which gives patients their test results within 6 hours.

    The Emergency Care Pathway Programme team won the Value and Improvement in Acute Pathway Redesign category. Chelsea and Westminster, Central London Community Healthcare and NWL Clinical Commissioners, supported by GE Healthcare Performance Solutions, jointly initiated the Emergency Care Pathway Programme to improve patient flow between their services.

    Rapid access acute medical and surgical clinics were developed at Chelsea and Westminster, offering an alternative to admission for ambulant patients requiring urgent consultant opinion. This has contributed significantly to delivering a 6.5% year on year reduction in emergency admissions at the Trust in 2013/14 and reduced excess bed days by 30%. This work has allowed patients to be safely discharged home more effectively and created the opportunity for significant savings for the Trust.

    Children and Young People Now Awards recognition

    The Trust was recognised as Highly Commended in the Partnership Working category at the 2013 Children and Young People Now Awards.  Susan Young, Director for Human Resources and Organisational Development, said: “We were recognised for our innovative partnership with the local authority play scheme with the Royal Borough of Kensington and Chelsea.  This supports our positioning as an employer supportive of staff with families.  Many thanks to Amber Payne, Employee Benefits Manager, who has been instrumental in this partnership.”

    HSJ Award for 56 Dean Street 

    Chelsea and Westminster Hospital NHS Foundation Trust won the Improving Care with Technology award at the 2013 HSJ Awards.

    The team at 56 Dean Street won in recognition of their project Dean Street @ Home.  This unique service, supported by Gaydar and DrThom, provides an online self-assessment of HIV risk, the opportunity to self-test with a postal mouth swabbing sampling kit and test results provided by telephone. We are the first NHS provider to deliver such a home testing service and it is the second national award the Dean Street at Home service has won this year.

    Centre of Excellence Award for the Information Team 

    The Information Team won the Best use of Analysis to Reduce and Manage Unscheduled Care Flows for their work on Qlikview at the Centre of Excellence’s 2013 NHS Healthcare Award.

    QlikView has been deployed to map all patient flows through the A&E and Urgent Care Centre departments. The model gives the user the ability to analyse by diagnosis type, time of arrival, area of arrival, and 100s of other combinations to identify and unblock patient flows in emergency care. This model is paired with a real-time dashboard to track progress on a daily basis to give an operational overview of progress.

    Chelsea and Westminster wins highly commended award for improved weekend readmission rates 

    Dr Foster Intelligence, provider of healthcare information and benchmarking solutions provider in England, has announced in the 2013 Good Hospital Guide that Chelsea and Westminster Hospital has one of the most improved weekend readmission rates in the country.

    Having a low weekend readmission rate means that patients who had previously been discharged from hospital at the weekend are not brought back into hospital as an emergency within 28 days of their last visit. This is an indication of the high quality and expert decision making by senior doctors we are able to provide seven days of the week.

    American Epilepsy Society Nursing Award for Siobhan Hannan

    Siobhan Hannan, Roald Dahl Sapphire Epilepsy Nurse Specialist, won a Nurse Award from the American Epilepsy Society for her research project on The incidence and characteristics of post-operative chronic headache in patients with Rasmussen's encephalitis who have undergone epilepsy surgery. This award and travel bursary enabled Siobhan to attend the AES International Conference in San Diego to present her project.

    Female Genital Mutilation Service (FGM) win the David Bromham Memorial Award 2013 

    The Female Genital Mutilation Service (FGM) won the 2013 David Bromham Memorial Award.  The award is presented by the Faculty of Sexual and Reproductive Health from the Royal College of Obstetricians and Gynaecologists.  It is awarded for work, which has furthered the practice of sexual and reproductive healthcare in any way and any setting.

    The FGM Service won the award for their collaborative work around women who have undergone FGM and the complex requirements of these women involving different medical disciplines.  The entry was submitted on behalf of the West London Centre for Sexual Health in partnership with the West London African Women's Service.

    UK Sexual Health Awards

    Photo: Sagal Osman (Facilitator), Dr Lazara Dominguez (Consultant), Naomi Low-Beer (Consultant Gynaecologist) and Debora Alcayde (FGM/Perineal Specialist Midwife) with their award

    Chelsea and Westminster’s Female Genital Mutilation service won the Brook Adult Sexual Health Service of the Year award at the 2013 UK Sexual Health Awards.

    The entry was submitted on behalf of the West London Centre for Sexual Health in partnership with the West London African Women’s Service.

    56 Dean Street, our sexual health clinic in Soho, also had two services shortlisted in the same category—Dean Street at Home, the HIV home testing service, and CliniQ, the sexual health clinic for people from the Trans community.

    Winners announced March 2013

    National Lifeblood VTE Award

    Sheena Patel (Specialist Anticoagulation Pharmacist—centre), Dr Helen Yarranton (Consultant Haematologist—2nd left) and Mr Amer Raza (Consultant Obstetrician and Gynaecologist—2nd right) were awarded the ‘Best Obstetrics Venous Thromboembolism Prevention Programme’ at the National Lifeblood VTE Awards on 4 February 2013.

    Lifeblood recognised the team’s multifaceted approach and exemplary leadership, dedication and ambition to strive for excellence and improve patient safety within the Obstetrics department at Chelsea and Westminster Hospital and their aim to reduce venous thromboembolism events.

    Winners announced February 2013

    Midwife of the Year—London & South East Region 2013

    Midwife Annabel Bryant (pictured with mum Irra Khi, who nominated her, and her daughter Myla) as the winner of the Midwife of the Year 2013 for the London & South East region in the Royal College of Midwives Annual Awards 2013.

    She was nominated by Irra for the exceptional care she provided before, during and after the birth of her daughter, Myla.

    Irra explained: "Annabel is an incredibly special person. She really took time understanding me and her expertise helped me choose a natural birth. She fully deserves this award for her heart of gold and incredible effort.

    "She gave our family the best start in life and I cannot speak highly enough of her."

    Winners announced January 2013

    The Times ‘Top 100 Children's Doctors 2012’

    5 Chelsea and Westminster doctors were named in The Times 'Top 100 Children's Doctors' published by the newspaper on Saturday 15 December 2012:

    • Dr Ed Abrahamson (Lead Consultant, Children's A&E)
    • Kate Barnard (Lead Clinician, Paediatric Dental department)
    • Mr Simon Eccles (Craniofacial Surgeon and Clinical Director, Chelsea Children's Hospital)
    • Professor Neena Modi (Professor of Neonatal Medicine)
    • Mr Munther Haddad (Paediatric Surgeon)

    Winners announced December 2012

    Shine Professional Award 2012

    Consultant Physician Dr Richard Morgan (right—centre) was chosen as the recipient of the Shine Professional Award, in recognition of the work of his multi-disciplinary specialist spina bifida and hydrocephalus clinic at Chelsea and Westminster Hospital, as well as the time he has given Shine (formerly the Association for Spina Bifida and Hydrocephalus—ASBAH) over many years.

    Shine said that many of their members attend the clinic at Chelsea and Westminster and tell them how valuable they find it, and the difference it makes to their quality of life. The clinic cares for approximately 500 patients a year from a wide geographical area. It provides a 'one-stop' health check-up for patients living with spina bifida and hydrocephalus, drawing on the expertise of a range of multi-disciplinary staff.

    Winners announced November 2012

    British Institute of Facilities Management (BIFM) Awards

    Staff from the High Dependency Unit in the new Chelsea Children's Hospital won the 'Innovation in Products' category for inspiring and developing the coloured bedside chart workstations on the Unit. The award was entered by MTS (which helped to equip the new Chelsea Children's Hospital) in partnership with the Trust and Freeway Medical which manufactured the product.

    Winners announced October 2012

    Top Employers for Working Families Awards 2012

    We were the only NHS organisation named in the Top Employers for Working Families Awards in 2010, 2011 and 2012—in the 2012 Awards we were named 'Best Employer for Carers & Eldercare', shortlisted as 'Best Employer for Flexible Working, and included in the Top 30 Employers for Working Families list.

    Winners announced September 2012

    All-Party Parliamentary Group on Maternity (APPGM) Awards 2012

    Staff at the West London African Women's Service won two categories of the APPGM Awards—for 'most marked improvement in services to address health inequalities or improve outcomes for mothers and babies' and for 'best example of a service for women with complex medical needs in pregnancy'.

    Winners announced July 2012

    British Medical Journal (BMJ) Improving Health Awards 2012

    56 Dean Street, our hugely successful HIV and sexual health centre in Soho, won the 'Health Communication Campaign of the Year' category for their initiative to set a Guinness World Record for the number of HIV tests carried out in one days at one location.

    They set the record at the G-A-Y Bar in Old Compton Street on World AIDS Day in December 2011.

    Winners announced May 2012

    The Times ‘Britain’s Best Surgeons 2011’ 

    Naresh Joshi and Andy Williams were named in The Times 'Britain's Top Surgeons' list. published by the newspaper on Saturday 10 December. Mr Joshi is a Consultant Ophthalmologist and Mr Williams is a Consultant Orthopaedic Surgeon who is also one of the best known sports surgeons in the UK.

    Winners announced December 2011

    NHS Employers Flu Fighter Awards 2011

    This national award recognised the Communications Department’s I've had mine. Have you had yours? campaign to encourage staff to protect themselves, their patients and their family by having their flu jab.

    Winners announced November 2011

    Public Relations Consultants Association (PRCA) Awards 2011

    56 Dean Street staff won the 'Public Sector, Value for Money' category for their 'HIV—Closer Than You Think' campaign to increase the uptake of HIV testing. This campaign also won the 'Best Budget Campaign' category in the Chartered Institute of Public Relations (CIPR) Excellence Awards 2011 and was Highly Commended in the 'Best Public Health Initiative' category of the Communique Awards 2011.

    Winners announced November 2011

    Health Service Journal Awards 2011

    The North West London Integrated Care Pilot (ICP)—in which Chelsea and Westminster Hospital is a key partner—won the 'Managing Long Term Conditions' category and was shortlisted in the 'Improving Care with Technology' category. The ICP aims to 'join up' (or integrate) the care of patients aged 75 and over and also patients living with diabetes.

    Winners announced November 2011

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