Macmillan Information and Support Centre

Free cancer information, support and complementary therapies for anyone affected by cancer.

How we can help

The Macmillan Information and Support Centre is for anyone affected by cancer. Whether you’re a patient, family member, friend or carer, our team is here for you from diagnosis, throughout treatment and beyond.

We want you to feel listened to, supported and informed. You can talk to us in confidence about anything you may be worried about. We can help with any questions or concerns you may have and can make sure that you have access to the right services. Our Centre is located on the lower ground floor of Chelsea and Westminster Hospital, in the outpatients atrium, between lift banks C and D.

We offer a range of support services. These include:

  • Information on living with cancer, treatment and side effects
  • A range of events to support people with cancer, during and beyond treatment
  • Complementary therapies including massage and reflexology
  • Signposting to support services locally and nationally
  • Emotional support
  • Information on practical matters such as money, work and travel
  • Signposting to support groups, health and social care services
  • Information on lifestyle and wellbeing topics such as healthy eating and physical activity

The majority of our services are available to everyone, however, we can only offer complementary therapies to patients and carers of Chelsea and Westminster Hospital NHS Foundation Trust.

Some of our resources are available in different formats. We also have access to virtual support in British Sign Language and a telephone interpreting service.

Opening times

The Macmillan Centre is open Monday to Friday from 9am until 4pm. It is closed on the weekends and bank holidays.

It is a drop-in service, although we recommend that you call us before you visit to ensure that someone is available for you to see. You can also book an appointment if you would prefer.

Health, wellbeing and support programmes

Our programme of workshops, groups and courses aims to support you at any stage of the cancer care pathway - from diagnosis, throughout treatment and beyond.

If you receive your care or have finished treatment at Chelsea and Westminster NHS Foundation Trust, you will be able to access and attend all of the activities. If you receive care elsewhere, or you're a friend, carer or family member, please speak to a member of the Macmillan Information and Support Centre Team to find out which activities you are be able to take part in.

For further information, or to book onto a workshop or course, please call the team on 020 3315 2386 or email chelwest.macmillan@nhs.net.

Coffee and Chat Group

The Coffee and Chat group offers an opportunity to share your experiences and talk to others affected by cancer. The group is free to attend.

Who can attend?

The group is for anyone affected by cancer, including patients, their family members, carers and friends. You don’t need to have received your care at Chelsea and Westminster NHS Foundation Trust, everyone is warmly welcomed. 

When is the group?

The group is held every other Wednesday from 11am until 12pm.

Where does the group take place?

The group is held in the CW+ Studio at Chelsea and Westminster Hospital. The CW+ Studio is located on the 2nd floor, between lift banks C and D.

Where can I get more information about the group?

For further information, please contact the Macmillan Information and Support Centre. You can call us on 020 3315 2386 or email chelwest.macmillan@nhs.net. Alternatively, you can visit our Centre and speak to a member of the team. Our Centre is located on the lower ground floor of Chelsea and Westminster Hospital, in the outpatients atrium, between lift banks C and D.

Massage therapy

Massage therapy is a complementary therapy that involves applying a variety of movements and pressures to the body.  It aims to relax you, ease stress and tension, and help with your general wellbeing. Massage therapy is not a treatment or cure for cancer.

Who can access this service?

Complementary therapies are available to patients and carers of Chelsea and Westminster NHS Foundation Trust.

When does this service run?

Appointments are available every other Wednesday, from 10:30am until 1:30pm.  A session usually lasts between 30 to 60 minutes.

Where does this service take place?

Outpatient appointments are held in the Macmillan Information and Support Centre. The Centre is located on the lower ground floor of Chelsea and Westminster Hospital, in the outpatients atrium, between lift banks C and D. The massage therapist can also visit you in the chemotherapy day unit or on the ward.

Where can I get more information about this service?

For further information, or to book an appointment, please contact the Macmillan Information and Support Centre. You can call us on 020 3315 2386 or email chelwest.macmillan@nhs.net. Alternatively, you can visit our Centre and speak to a member of the team. Our Centre is located on the lower ground floor of Chelsea and Westminster Hospital, in the outpatients atrium, between lift banks C and D.

Reflexology

Reflexology is a complementary therapy that involves applying gentle pressure to the feet or occasionally the hands. It aims to relax you, ease stress and tension, and help with your general wellbeing. Reflexology is not a treatment or cure for cancer.

Who can access this service?

Reflexology is available to patients and carers of Chelsea and Westminster NHS Foundation Trust.

When does this service run?

Appointments are available every Friday afternoon, from 1pm until 4pm. A session usually lasts between 30 to 60 minutes.

Where does this service take place?

Outpatient appointments are held in the Macmillan Information and Support Centre. The Centre is located on the lower ground floor of Chelsea and Westminster Hospital, in the outpatients atrium, between lift banks C and D. The reflexologist can also visit you in the chemotherapy day unit or on the ward.

Where can I get more information about this service?

For further information, or to book an appointment, please contact the Macmillan Information and Support Centre. You can call us on 020 3315 2386 or email chelwest.macmillan@nhs.net. Alternatively, you can visit our Centre and speak to a member of the team. Our Centre is located on the lower ground floor of Chelsea and Westminster Hospital, in the outpatients atrium, between lift banks C and D.

HOPE course

The HOPE course is a free, health and lifestyle coaching course to support people following their cancer treatment.  

Who can access this service?

The HOPE course is for people, over 18 years of age, who have completed cancer treatment. It is open to Chelsea and Westminster NHS Foundation Trust patients and to those who received cancer care elsewhere.

When is the course?

The HOPE course runs over six weeks, with each weekly session lasting approximately 2 hours and 30 minutes. Please contact the Macmillan Information and Support Centre for upcoming dates/times.

Where does the course take place?

The HOPE course takes place, in-person, at Chelsea and Westminster Hospital.

Where can I get more information about this service?

For further information, or to register, please contact the Macmillan Information and Support Centre. You can call us on 020 3315 2386 or email chelwest.macmillan@nhs.net. Alternatively, you can visit our Centre and speak to a member of the team. Our Centre is located on the lower ground floor of Chelsea and Westminster Hospital, in the outpatients atrium, between lift banks C and D.

Contact information

Our Centre is located on the lower ground floor of Chelsea and Westminster Hospital, in the outpatient’s atrium, between lift banks C and D.

Macmillan Information and Support Centre
Lower Ground Floor Outpatients Atrium
Chelsea and Westminster Hospital
369 Fulham Road
SW10 9NH

T: 020 3315 2386
E:

Twitter: CWCancerSupport
Instagram: CWCancerSupport

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