Twickenham House

COVID-19 advice

Important information—please do not attend Twickenham House unless you have telephoned us first

In order to limit the spread of coronavirus, we have changed the way patients can access sexual health services. At present we have suspended our walk-in service, but we are offering appointments Mon–Fri. We are taking measures to ensure that social distancing can be maintained to optimise staff and patient safety. 

If you would like to make an appointment, please call 020 8321 5718. Sexual Health services will be provided at Twickenham House and contraceptive services will be provided at our clinic in Heart of Hounslow. 

The numbers of patients we can see may vary daily depending on available staffing. Please only attend if you have been triaged (assessed) over the phone and given an appointment in our clinic.

If you have a booked appointment coming up, we will contact you if any changes need to be made.

Many thanks for your understanding and your patience at this difficult time. 

If you attend our services for HIV care and have any concerns, please contact us on 020 8321 5675. Please leave a message if someone is unable to take your call, and we will get back to you as soon as possible. 

We do recommend that you follow current NHS guidance about how best to protect yourselves and others from coronavirus, available here.

Twickenham House, based at West Middlesex University Hospital, is our acute sexual health service. Being based at the hospital, we can do a range of tests not available at our other clinics. This means if you have symptoms or signs of a sexually transmitted infection (STI), this is the best clinic to attend as we have doctors available at every walk-in session and, with most infections, we can provide diagnosis and treatment on the same day.


There are appointments available throughout the week, including evenings. To book, please call 020 8321 5718.

Getting here

Twickenham House
West Middlesex University Hospital
Twickenham Road

Plan your journey


Book an appointment

T: 020 8321 5718

Lines are open:
Mon: 9:30am–7pm
Tue: 9am–4pm
Wed: 12 noon–7pm
Thu: 9:30am–4pm
Fri: 9:30am–1pm
Sat: closed
Sun: closed

Clinics are closed on bank holidays—for emergencies please go to your nearest A&E

Contact information

Sexual Health Advisers
(please do not call for routine appointments)
 020 8321 5675/2566/6831

 020 8321 2592

 020 8321 2568

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