Twickenham House

Twickenham House is open. From Tue 6 Apr we will be offering a walk-in service as well as booked appointments. Social distancing measures will be maintained and face coverings will have to be worn at all times, unless exempt. When maximum capacity has been reached you will be asked to return at a given time.

Walk-in clinic times

  • Mon: 9–11am and 1–4pm
  • Tue: 1:30–4pm
  • Wed: 1:30–4pm
  • Thu: 9–11am
  • Fri: 9–11am

The walk-in service is available only at Twickenham House on the West Middlesex University Hospital site. Please note: People under 16 years old can walk in anytime to any of our sites (Feltham Clinic, Heart of Hounslow Clinic, Twickenham House Clinic). 

Booked appointments  

You can book an appointment by calling 020 8321 5718.

If you attend our services for HIV care and have any concerns, please contact us on 020 8321 5675. Please leave a message, if someone is unable to take your call, and we will get back to you as soon as possible. 

If you think you need PEP (post-exposure prophylaxis), please call us on 020 8321 5718 Mon–Fri. Over the weekend, you can call NHS 111 for advice or go to your nearest A&E/Urgent Treatment Centre for PEP.

You can now book PrEP (pre-exposure prophylaxis) appointments at our clinic—please bear in mind that PrEP appointments will only be at our Twickenham house clinic.

Service update during COVID-19

To help keep our patients and staff are safe, do not come to the clinic if you have symptoms suggestive of COVID-19 such as cough, fever, shortness of breath, or think you may have come into contact with coronavirus.

Please wear a face covering and use a hand sanitiser when you enter the building. 

COVID-19 advice is available via NHS 111 and at Coronavirus (COVID-19): guidance.

Twickenham House, based at West Middlesex University Hospital, is our acute sexual health service. Being based at the hospital, we can do a range of tests not available at our other clinics. This means if you have symptoms or signs of a sexually transmitted infection (STI), this is the best clinic to attend as we have doctors available at every walk-in session and, with most infections, we can provide diagnosis and treatment on the same day.

Please note: For all methods of contraception, if you are not resident within our agreed local authority area we will be unable to see you at our service. A member of staff can discuss this with you on 020 8321 5718 or 020 8630 3295.

Getting here

Twickenham House
West Middlesex University Hospital
Twickenham Road

Plan your journey


Book an appointment

T: 020 8321 5718

Lines are open:
Mon: 9:30am–7pm
Tue: 9am–4pm
Wed: 12 noon–7pm
Thu: 9:30am–4pm
Fri: 9:30am–1pm
Sat: closed
Sun: closed

Clinics are closed on bank holidays—for emergencies please go to your nearest A&E

Contact information

Sexual Health Advisers
(please do not call for routine appointments)
 020 8321 5675/2566/6831

 020 8321 2592

 020 8321 2568

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