Sexual Health Hounslow

Service update during COVID-19

Feltham clinic is closed until further notice

Our Twickenham House clinic based at West Middlesex Hospital is a telephone service only. Please do not attend the clinic unless you have been advised to do so by a member of the sexual health team. All patients will be assessed via telephone consultations and will be offered an appropriate appointment or guidance. The numbers of patients we can see may vary daily depending on available staffing. Please only attend if you have been triaged (assessed) over the phone and given an appointment in our clinic.

Please call the clinic on 020 8321 5718 for appointment, advice, and information.  

We are unable to see patients for routine check-ups. Please visit www.shl.uk.

If you attend our services for HIV care and have any concerns, please call us on 020 8321 5675. Please leave a message if someone is unable to take your call, and we will get back to you as soon as possible. 

All patients attending the clinic will be expected to wear a face covering and will be asked to use hand sanitiser as they enter the building. 

If you have been in contact with someone who has COVID-19 or you have a new, continuous cough, and/or high temperature, and/or loss or change to sense of smell/taste, DO NOT attend the clinic. 

We do recommend that you follow current NHS guidance about how best to protect yourselves and others from coronavirus.

Pre-appointment checklist

Call to reschedule and do not attend your appointment if you answer yes to any of the following:

• Have you tested positive for COVID-19 in the last 10 days?
• In the last 14 days, have you been advised to self-isolate in the last 14 days including when returning from travel abroad?
• Have you had close contact with a person who had symptoms for COVID-19 or has been declared positive?
• Do you have currently have or have had a high temperature within the last 10 days (this means you feel hot to touch on your chest or back)?
• Have you experienced a new loss or change to your sense of smell or taste in the last 10 days?
• Do you have, or have had, in the last 10 days, a new continuous cough (this means coughing a lot for more than an hour or 3 or more coughing episodes in 24 hours)?

Many thanks for your understanding and your patience at this difficult time.