Available volunteering roles

We have volunteering opportunities available at both Chelsea and Westminster Hospital and West Middlesex University Hospital.

Chelsea and Westminster Hospital 

Ward helper

This is a very popular role as it provides patient contact and good insight and experience of working in a hospital. The role provides the ward with an extra pair of hands, assisting with non-clinical tasks such as chatting to patients, distributing meals, making drinks and running errands for staff and patients. There are a variety of wards to volunteer on and each ward is different.

Availability: Volunteering shifts are available on weekdays (morning or afternoon), evenings and also weekends, depending on your availability.

Maternity volunteer

You will support new parents and their little ones as well as our staff team. There are two roles currently available in our maternity department at Chelsea and Westminster Hospital—a general postnatal support role and a more specialised infant feeding role. Volunteers must be at least 18 years old and can be male or female. These are diverse roles and would be suitable for anyone who is interested in variety and face-to-face support.

Availability: For the general postnatal role—volunteering shifts are available on weekdays only, starting between 9am and 3pm. For the infant feeding role—shifts are available on weekdays, evenings and weekends.  

St Stephen’s Volunteer

The Trust provides a wide range of award-winning sexual health and HIV services across London. As a volunteer you will help us to provide information, support, refreshment services and a listening ear to HIV patients, their friends and family to help improve the patient experience during visits to our clinics. You can volunteer across a number of our clinic sites.  

Availability: Mon–Fri, morning or afternoon shifts (times vary according to clinic)

West Middlesex University Hospital 

Ward helper

This is a very popular role as it provides patient contact and a good insight and experience of working in a hospital. The role provides the ward with an extra pair of hands, assisting with non-clinical tasks such as chatting to patients, distributing meals, making drinks and running errands for staff and patients. There are a variety of wards to volunteer on and each ward is different. 

Availability: Volunteering shifts are available on weekdays (morning or afternoon), evenings and also weekends, depending on your availability.

Maternity volunteer

We were the first maternity unit in London to achieve full UNICEF Baby Friendly accreditation. There are two roles currently available in our maternity department at West Middlesex University Hospital—an antenatal support role where you will be supporting expectant mothers as they attend appointments, and a more specialised infant feeding role. Infant feeding volunteers must be at least 18 years old, antenatal support volunteers must be at least 16 years old—and all volunteers can be male or female. These are diverse roles and would be suitable for anyone who is interested in variety and face-to-face support.

Availability: Mondays, Tuesdays or Fridays from 9am–4pm (volunteers must do a shift of at least 3 hours during these times).

Clinical imaging volunteer

The clinical imaging department at West Middlesex University Hospital provides ultrasounds, X-rays and CT scans. It is a busy department with patients coming and going throughout the day. As a volunteer your role will be to support the wellbeing and recovery of patients in a busy area by providing companionship and reassurance. You will also support the staff team with additional practical tasks such as patient surveys.

Availability: Mon–Fri, 9am–5pm

    Both hospital sites

    You can perform the following roles at either Chelsea and Westminster Hospital or West Middlesex University Hospital, depending on which is most convenient for you.

    Outpatient appointments volunteer

    We need volunteers to call patients in the week before their appointment to check if they are coming, if they require any assistance and to make any other relevant notes. Volunteers then report to the outpatients team so they can confirm or reschedule the appointment. You will have the opportunity to talk to patients and liaise with our clinicians as part of this role. You will also help us reduce our “did not attend” (DNA) rates.

    Availability: Volunteering shifts are available on weekdays between 9am and 5pm depending on when is convenient for you—the duration of this task can be from 2–4 hours depending on how many calls need to be made.

    PALS volunteer

    The Patient Advice and Liaison Service (PALS) team offers information and advice to patients and visitors about our services. PALS are here to help deal with any issues patients have in complete confidence and with understanding and compassion. That includes complaints, compliments and other feedback. PALS volunteers will support the team to collate feedback and liaise with patients, but are not expected to process complaints. 

    Availability: Mon–Fri, 9am–5pm

    Youth volunteering

    Summer programme

    Our summer programme at Chelsea and Westminster Hospital and West Middlesex University Hospital is a flexible opportunity to volunteer 30 hours during July and August. 

    Recruitment for the Youth Volunteering Summer Programme is now closed. We will reopen applications in Spring 2020.

    Term time  

    Are you aged 16–25? Do you want to build your skills and make a difference? We have an exciting opportunity for you to volunteer around your studies for the academic year starting in September 2019. 

    With support from our hospital charity CW+ we have developed an exciting opportunity this summer for you to volunteer and be part of our pledge towards the #iwill campaign across both our hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital. 

    We are not just looking for those interested in a medical career. Did you know that we have a unique art and design programme to transform the experience and wellbeing of our patients? We are interested in hearing from students interested in the arts—music, poetry, dance or drama! 

    We will be opening applications for Chelsea and Westminster and West Middlesex University Hospital in June 2019.

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