Pause in some planned procedures

24 December 2020

Due to the rise of Covid cases across the UK, the Trust is working to reschedule some planned procedures. We will contact you directly if your appointment is affected. If we do not contact you, please assume your appointment is going ahead.

Like the rest of the capital, hospitals across North West London are now very busy. At a sector and Trust level, we’ve launched plans to care safely for this increase of patients and actions include standing up additional critical care capacity with some staff redeployed and on standby for redeployment to support patients. 

With Covid admission rates still rising, we have made a decision to reduce our levels of non-urgent, planned care and some outpatient appointments. This will allow us to continue to provide all urgent and emergency care, including cancer care. 

Patients who are affected by this decision will be contacted directly as soon as possible. If they do not hear from us, patients should assume their appointment is proceeding, and visit their hospital or attend their phone/video appointment as planned. 

We are already taking every precaution to ensure our patients, visitors and staff are safe in our hospitals and encourage patients that require urgent or emergency care to access the support they need. 

We know this will be disappointing news for those waiting for planned treatment, and we are sorry for this. We will monitor this position on an on-going basis so that we can stand back up non urgent care as soon as possible.

Press office

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Communications team
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We are contactable for urgent, time-sensitive media enquiries. This is not a general enquiry number—only urgent, important, Trust-specific media queries can be taken. In the first instance, please text or email, then call.

Communications team
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Please note: The Lakeside Mental Health Unit is run by West London Mental Health Trust—for media enquiries relating to the unit please call 020 8354 8737.