Quality Awards winners

Congratulations to the winners of the latest round of the Trust’s Council of Governors Quality Awards which recognise the contributions that staff make to improving the quality of patient care and the patient experience.

They are sponsored by our Foundation Trust Council of Governors—elected by patients, members of the public and staff.

Phlebotomy Department

The Phlebotomy team has reduced patient waiting times for diagnostic blood tests from more than two hours in 2009 to less than 15 minutes.

Musculoskeletal Physiotherapy team

These staff were recognised for their work in carrying out a patient survey, the results of which enabled them to positively improve patient care based on patient need by making their service more efficient and effective.

Ms Beryl de Souza and Ms Shivali Patel (Plastic Surgery)

They were recognised for their project to address the risk to patients of venous thromboembolism (VTE). They used a variety of strategies to increase the percentage of Plastic Surgery patients being given a VTE risk assessment from 14% to 97%.