Wards and departments

Chelsea and Westminster Hospital

Visitors—please note that Chelsea and Westminster Hospital operates protected mealtimes (see below for more information):

  • On adult wards lunchtime is from 12:30–1:30pm
  • On children's wards lunchtime is from 12:15-12:45pm

The following is a list of the wards and departments at, or associated with, Chelsea and Westminster Hospital:

Ward/DeptSpecialtyLiftFloorVisiting timesPhoneNotes
Acute Assessment Unit General medicine B 4 2–8pm 020 3315 8525/8509
Admissions Office General surgery - G 2.30pm-8.30pm 0203 315 8999/8998 For enquiries, please refer to your appointment letter.
Ann Stewart Ward Postnatal D 3 4–7pm 020 3315 7858 No visitors under 16 years old.
Annie Zunz Ward Gynaecology B 4 3–8pm 020 3315 3905/3906 4th Floor, front of hospital.
Apollo Ward Children’s surgery B 1 8am–8pm 020 3315 3610 1st Floor at the front of the hospital.
Assisted Conception Unit Women’s services D 4 n/a 020 3315 8585 Straight ahead, then to the left.
Beta Cell Diabetes Centre Medicine C LG n/a 020 3315 2720 Also accessed via escalators located next to fish tank.
Burns Unit Adult burns C 5 2–8pm 020 3315 8611/ 2500 Children under 12 are not allowed to visit
Chapel n/a C 1 n/a 020 3315 8083 Also accessed via escalators in the main atrium.
Chelsea Wing Private inpatients  D 4 24 hours 020 3315 8409/3596
Daniel Turner Dermatology Unit Dermatology  D 1 n/a 020 3315 3248 Also accessed via escalators in the main atrium.
David Erskine Ward Specialist respiratory medicine  C 4 2–8pm 020 3315 8551

Only 2 people  at a time

(No under 12 unless extenuating circumstances)
David Evans Ward General surgery  D 5 2–8pm 020 3315 8521/8522
Early Pregnancy Assessment Unit (EPAU) Maternity B 4 n/a

020 3315 5073

5074 (FAX NUMBER for GP referrals and medical persons ONLY

4th Floor, front of hospital (within Elizabeth Suite).
Edgar Horne Ward Gastroenterology, endocrinology, haematology D 4 2–8pm 020 3315 8512
Elizabeth Suite Gynaecology B 4 n/a 020 3315 5073 4th Floor, front of hospital.
Endoscopy Unit Diagnostics B 2 n/a 020 3315 8453
Friends Shop n/a - G n/a 020 3315 2414 Near escalators.
George Watts Day care Dermatology D G n/a 020 3315 55402 Inside Dermatology Unit—also accessed via escalators in the main atrium.
Intensive Care Unit (ICU) Intensive and high dependency care B 5 10am-10pm  (Any visiting times outside these hours should be discussed with the ICU team) 020 3315 8516/8518 5th Floor at the front of the hospital.
Josephine Barnes Ward Antenatal  C 3 Family and visitors       4pm-7pm 020 3315  57802

1 birth partner

 

Jupiter Ward Adolescent C 4

8am–8pm   (only 2 people allowed

020 3315 5427 School-aged visitors only after 3:30pm when school is in.
Kobler Day Care Unit HIV/Cancer/Oncology B 2 n/a 020 3315 5626
Labour Ward Maternity B 3 24 hours 020 3315 7855 Up to two named visitors (including partner).
Lord Wigram Ward Trauma and orthopaedics, general surgery D 3 2–8pm  (Protective lunch times 12.30-1.30pm) 0203 315 8523/8524
Macmillan Information and Support Centre Cancer information and support D G 10am–4pm Mon–Fri 020 3315 2386 At the end of the corridor on the left from Lift Bank D.
Mars Ward Children’s burns  C 1 2–8pm 020 3315 3706 No visitors under 12 without prior agreement. Ward also accessed via escalators in the main atrium.
Maternity Services Maternity B 3 4-7pm            (Postnatal ward ONLY) 020 3315 6000

Labour ward (only 2 people allowed)

Simpson ward (recovery ward- only 1 partner)

Postnatal ward (only 1 person allowed at the bedside)
Medical Day Unit (Edith Smith) General medicine D G n/a 020 3315 3265 On the left by Lift Bank D.
Mercury Ward Children's gastroenterology, general surgery  C 1 12pm–7pm (ONLY 2 people) 020 3315 8685 Also accessed via escalators in the main atrium.
Nell Gwynne Ward Stroke and neurology rehabilitation  B 4 2–8pm 020 3315 8500/8502
Neonatal Intensive Care Unit (NICU) Neonatal care B 3 3–7pm 020 3315 3052/3078/3079 Parents are allowed a maximum of 4 named visitors throughout their stay
Neptune Ward Children's neurology, dermatology, other medical C 4 8am–8pm 020 3315 8866 School-aged visitors only after 3:30pm when school is in.
PALS Patient Advice and Liaison Service - G n/a 020 3315 6727 Opposite escalators.
Pharmacy Pharmacy D G n/a 020 3315 8515 Straight ahead of Lift Bank D towards the back of the hospital.
Rainsford Mowlem Ward Care of the elderly, frailty, general medicine  C 3 2–8pm 020 3315 2796/58532
Ron Johnson Ward HIV, oncology  B 2 10–8pm 020 3315 8539
Restaurant n/a C LG n/a 020 3315 5217 From lift go through doors on the right—also accessed via escalators located next to fish tank.
Saturn Ward Children’s day cases  B 1 n/a 020 3315 3536 Also accessed via escalators in the main atrium.
St Mary Abbots Ward (incl Surgical Assessment Unit) Gastroenterology, colorectal surgery C 5 2–8pm 020 3315 8602  
Treatment Centre Day surgery - G n/a 020 3315 8465 On the left by escalators.

West Middlesex University Hospital

WardSpecialty Building/floorVisiting timesPhone
Crane Ward    Care of the elderly Marjory Warren building, 1st  floor 2–8pm 020 8321 5454 / 5453
Lampton Ward Care of the elderly Marjory Warren building, 1st floor 2–8pm 020 8321 5783 / 5329 / 5385
Marble Hill 1 Ward General  Ground Floor, Marjory Warren building 2–8pm 020 8321 5259 / 6388
Marble Hill 2 Ward  General  Ground Floor, Marjory Warren building 2–8pm 020 8321 5973 / 5388 / 6332
Kew Ward  Stroke  Basement, Marjory Warren building 2–8pm 020 8321 5264 / 5265
Labour Ward Maternity Queen Mary Maternity Unit 3–8pm (max 2)
8am–8pm (next of kin only)
020 5946 / 5947
Special Care Baby Unit (SCBU) Neonatal care Queen Mary Maternity Unit 3–7pm 
24 hours (parents plus one named support person, max 2 at once)
020 8321 5944
A&E Emergency care Main building, North side n/a 020 8321 5730 / 5729
Acute Assessment Unit (AAU) Medicine Main building, 1st floor 2-8pm (no under 16's) 020 8321 6730
Acute Medicine Unit (AMU1) Medicine Main building, 1st floor 2–8pm  020 8321 6533
Acute Medicine Unit (AMU2) Medicine Main building, 1st floor 2–8pm 020 8321 5148
Coronary Care Unit Cardiology Main building, 1st floor 2–8pm 020 8321 6944 / 6582
Intensive Care Unit Intensive care Main building, 1st floor 2–7pm
(Tue 3–7pm)
020 8321 5833 / 5834
High Dependency Unit High Dependency (HDU) Main building, 1st floor 2–7pm 020 8321 5331
Richmond Ward  General surgery and Surgical Assessment Unit (SAU) Main building, 1st floor 2–7pm 020 8321 5340 / 5343
Day Surgery Theatres Main building, 1st floor n/a 020 8321 5886 / 6099 / 5064
Syon Ward 1  General surgery  Main building, 2nd floor 2–7pm 020 8321 5837 / 5923 / 5130 / 6945
Syon Ward 2  General surgery and orthopaedics Main building, 2nd floor 2–7pm 020 8321 6942 / 5032 / 5924
Osterley 1 Ward  Gastroenterology 3rd floor 2–8pm 020 8321 5345 / 5346
Osterley 2 Ward  Respiratory 3rd floor 2–8pm 020 8321 6019 / 6016
Starlight Children’s Ward Children’s services 3rd floor (East Wing) 2–8pm
2 visitors at any given time. Open visiting for parents. 1 parent can stay overnight.
020 8321 6172 / 5362
Sunshine Day Unit Children's services 3rd floor (East Wing) 7:30am-6:30pm (2 max) 020 8321 5851

Clinics

Protected mealtimes

Hospital inpatients benefit from the protected mealtimes scheme on a number of wards. This means wards are kept very quiet at mealtimes—giving patients the chance to eat their food in peace.

As well as changes in the work patterns of staff to ensure that mealtimes can be quiet and stress-free, hospital visitors are also asked to play their part by giving patients the time and space to eat their meals.

The protected mealtimes scheme—which is part of an NHS-wide initiative from the Department of Health—has been designed by a multidisciplinary group including nurses and other staff including radiologists, speech and language therapists and dietitians.

Lunchtime and suppertime have been designated as protected mealtimes. During these times, ward staff, doctors and other staff will avoid routine drug rounds, ward rounds, treatments and assessments. Emergency or essential care will not be affected by the scheme.

Visitors are asked to observe protected mealtimes and leave the wards unless they are helping a patient to eat or where their absence would upset the patient.

Access for disabled patients

There are parking bays in both hospital’s car parks for disabled people. If you have difficulty when you arrive at the hospital please ask for assistance at main reception.

Drivers may take elderly and disabled patients to the main entrance, but this is a drop-off point only. Anyone parking in this area may be ticketed or clamped.

The front desk, PALS office, outpatient reception areas and pharmacy have induction loops for the hard of hearing.

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