Advice and results

Patient advice—managing care between your appointments

Non-urgent advice

If you have any problems relating to your treatment between appointments, please refer to the resources and further information pages where many answers may be found.

The NICE 2015 guidelines for menopause are specifically written for GPS to manage the menopause in primary care. In addition, you can print off the GP continuing care and discharge information which will aid your GP with managing common problems and altering your prescription.

Please note we cannot provide email support to patients.
GPs may contact us by email for specific advice).

Urgent medical problems

The menopause clinic is not an urgent care service. Depending upon you emergency please attend A&E, contact 111 or  call the Samaritans.

Although you may feel you cannot wait until your next appointment to get advice, most problems are not medical emergencies. If you need an earlier appointment this can only be requested through the appointment office.

In exceptional circumstances, please contact the Patient Advice and Liaison Service who may direct your concern to the clinic. We aim to respond to any queries within 5 working days.

Results

Blood tests are usually undertaken on the day of your appointment and in some instances, you may have had them done just before the appointment. In both instances, the results will be included in your clinic letter. Copies go to you and the GP

If we have asked you to have and blood tests, bone density scan or ultrasound within the next 4-6 weeks, these will usually be discussed in a telephone appointment.  You do not need to call the hospital to discuss these results or ask for a letter.

 

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