What we do 

We work closely with Ear Nose and Throat (ENT) consultants, nurses and hearing therapists to provide assessment and treatment for people with hearing loss and balance disorders. We provide specialist support using state-of-the-art equipment to deliver a comprehensive adult diagnostic service, including balance tests and a full hearing aid service six days a week. We also treat gradual hearing loss over the age of 50 and can assess patients for any equipment needed for their homes (obtained through local Social Services).

We offer rehabilitation for patients suffering from hearing disorders and host one of only a few tinnitus and hyperacusis (acute sensitivity to sound) support groups in London. Our therapy services include self-help, Cognitive Behavioural Therapy (CBT), relaxation training, sound therapy and sleep counselling.

Our team

Our team is managed by Mrs Gillian Ross, Head of Audiology, and includes a Deputy Head of Audiology, senior Audiologists, Audiologists, an Audiology Rehabilitation Officer and Assistant Technical Officers. We also have a full time student on placement from University College London and students from Middlesex University.


Audiology policy for lost hearing aids

If a patient has lost their hearing aid, if they are able to/or family member can assist them, they need to submit a signed letter stating that the hearing aid is lost. If a patient has lost their hearing aid twice within a 12 month period, they need to see their GP for a new referral to Audiology. If a patient continually loses a hearing aid please bring it to the attention of the Head of Audiology or the Deputy Head of Audiology.


We are located in Outpatients 5, 1st Floor, East Wing, West Middlesex University Hospital. Outreach clinics also take place at Teddington Memorial HospitalFeltham Centre for Health and Whitton Corner Health and Social Care Centre.  Home visits can be provided on request by your GP and we offer a walk-in service for replacing life tubes.


West Middlesex University Hospital

T: 020 8321 5681

Opening hours

  • Mon–Fri: 8:30am–12:30pm and 1:30pm–5:30pm
  • Sat:  8:30am–12 noon (except during Easter and between Christmas and New Year)


Was this page useful to you?

Share this page