A&E (including Urgent Care Centre)
The Emergency Department offers a full 24-hour service, seeing around 112,000 patients a year. 30,000 of these are children who are seen in the separate paediatric unit.
We have a team of 8 consultants, 2 of whom are paediatric emergency consultants, and 1 nurse consultant. All are emergency care specialists. We also have 6 Specialist Nurses who are advanced-trained to practice autonomously—2 are dedicated to paediatric emergencies, and 5 to adult emergencies.
There is also a large team of medical and nursing staff, many of whom have received intensive training in the care of the emergency patient and a Senior Nurse for Professional Development.
We have a 6-bed observation unit which is used to house those patients who may need more intensive investigation, or for vulnerable patients who need ongoing support.
Patients who have a minor injury or condition that requires urgent attention but is not critical or life threatening may be cared for in our new Urgent Care Centre (UCC) which is run by a team of highly-skilled General Practitioners (GPs), Specialist Nurses and Emergency Department doctors. Their combined skills provide prompt assessment, treatment and advice for our patients.
Patients arriving by car may be dropped off at the lay-by at the main hospital entrance, but parking is either in the street or in the underground car park to the left of the hospital. Walk-in entrance is in the slip road to the right of the main hospital entrance.
Urgent Care Centre (UCC)
The Urgent Care Centre is a new ‘walk-in’ service at Chelsea and Westminster Hospital which cares for patients who have a minor injury or condition that requires urgent attention but is not critical or life threatening. We can treat sprains, broken bones, bites or stings, as well as assess and treat wounds or request X-rays.
The UCC is run by a team of highly-skilled General Practitioners (GPs) and Specialist Nurses, all of whom are experienced at diagnosing and treating minor injuries or illnesses. We work closely with the Emergency Department (A&E) to provide faster assessment of patients and ensure that you receive the right care in the right place.
The Emergency Department will continue to offer a full 24-hour service to treat patients with critical or life threatening emergencies. Children will continue to be seen in our specialist children’s emergency care department.
Lead Clinician: Dr Patrick Roberts
Specialist Nurse: Claire Shard
Urgent Care Centre hours
Mon–Fri, 12 noon–12 midnight
Sat/Sun, 10am–12 midnight
Outside GP hours, patients will be treated by one of our highly-skilled Specialist Nurses or a doctor working in our Emergency Department.