Services for HIV+ people

56 Dean Street in Soho is both a sexual health and HIV clinic. We offer outpatient care for HIV+ people in a friendly, central London location.

Here to help

An HIV diagnosis can raise many questions—we want to make things as easy as possible for you.

We offer outpatient care for HIV+ people in a friendly, central London location. As we’re part of Chelsea and Westminster Hospital, we can provide you with access to a world-class range of facilities and expertise.

Your HIV clinic team

Our HIV service is run in teams. When you first attend the clinic, you will be assigned to a consultant who belongs to either the ‘Vincent’ or ‘Osbert’ team. We aim to provide the best medical care through a partnership between you and your team. It’s important to us that you feel comfortable and open with the staff you see. You are always completely free to change your doctor/team if you wish.

Counselling (the Health Advisers)

If you find yourself worrying about any aspect of living with HIV, you can ask to see the Health Adviser. They may be able to see you when you are in the clinic, or you can make a separate appointment. The Health Advisers can help you deal with many issues, including:

Coping with HIV
Telling friends, partners or family about HIV
Difficulties with safe sex and relationships
Having a child
Depression and anxiety
Worries and concerns about the future
Assessment and referral for counselling/psychotherapy
HIV and the Law

You can contact the Health Advisers on 020 3315 9555.

HIV Telephone Clinic

HIV+ people who receive their care from 56 Dean Street can get advice, results or repeat prescriptions by calling 020 3315 9500 at the following times:

Monday, 9–11am
Tuesday, 9–11am and 5–7pm
Wednesday, 2–4pm
Thursday, 9–11am
Friday, 9–11am

OptionE—results by email

Our OptionE email results service is designed to make things as easy as possible. You can choose to register with this service if you are stable, on or off HIV treatment. To make things even more convenient, we offer additional reserved blood test appointments on Saturdays and weekday evenings for people registered with this service. To register ask for an ‘OptionE’ appointment when booking your next HIV monitoring blood tests.

Urgent Medical Advice

For urgent advice during normal clinic hours, call the Rapid Review Clinic at Chelsea and Westminster Hospital on 07805 813 558. The service runs from 8:30am–2pm, Monday–Friday. You will be assessed and may be referred to Chelsea and Westminster Hospital for emergency treatment if appropriate.

If you have an urgent HIV-related problem at night, weekends or on a bank holiday, phone 020 3315 8540 for advice from our HIV ward (Ron Johnson Ward) at Chelsea and Westminster Hospital. You can also go directly to A&E at Chelsea and Westminster Hospital, 369 Fulham Road, SW10 9NH and tell the nurse that you are an HIV patient at 56 Dean Street. In an emergency dial 999.

Repeat prescriptions

Running low on your HIV drugs? You can email the Dean Street pharmacy at repeat.meds@chelwest.nhs.uk or call our telephone clinic on 020 3315 9500. Let us know your name, hospital number and which drugs you require. We need at least one working day to prepare your prescription.

Our Pharmacy is open at these times:

Monday, 8am–7pm
Tuesday, 8am–4pm
Wednesday, 1pm–4pm
Thursday, 8am–7pm
Friday, 9am–1pm