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Referring to Chelsea and Westminster Hospital

We have reduced waiting times dramatically to ensure that 95% of patients are treated within 18 weeks of referral.

We aim to make the referral process easy, efficient and reliable for both you and your patients. In order to achieve this, we hope to move towards full electronic booking in the near future.

Services available on eReferrals

eReferrals is our preferred referral method as it provides a clear audit trail for both primary and secondary care. Almost all of our services (nearly 200 clinics) are available to book via eReferrals and we regularly add new services, so please refer to the eReferrals system for a full up-to-date list.

Direct booking

This enables the patient or GP to book the hospital appointment during their GP visit or afterwards by telephone or online using the national appointment booking service.

If there are no appointments available on the eReferrals system, please ask the patient to call the national Appointment Line (TAL) on 0845 608 8888.

Indirect booking

A few services are available only by indirect booking—that is, the patient can be referred through eReferrals, but not booked directly into an appointment slot for example, Maternity Services. For indirectly bookable services, the patient must contact the hospital directly to book the appointment.

The referral letter should be attached within three days of referral for routine cases, and one day for urgent cases. This enables us to confirm if the patient has been booked in to the correct clinic at the correct priority level, and ensures that the consultant has all the necessary information when seeing the patient.

Services not on eReferrals

For services which are not available on eReferrals, referrals should be sent to the Appointments Office directly:

E: chelwest.gpreferrals@nhs.net

Specialist services

Radiology

E: 

Acute Oncology Unit

Acute Diagnostic Oncology Clinic (ADOC) referrals (patients who cannot wait 2 weeks for an appointment) can be referred by calling 020 3315 5000 option 6.

E: 
T: 020 8746 8000 bleep 5019
F: 020 3315 8863 (marking the fax for attention of the Acute Oncology Unit)

Standard 2WW referrals should be emailed to .

Forms can be found on the London Cancer Alliance Website.

Rapid Access Chest Pain Clinic

Please complete the Rapid Access Chest Pain Clinic form and email the form to  caw-tr.cancer-referrals@nhs.net. We will then contact the patient and see them within the 14 day target.

If GPs require urgent clinical advice please call Cardiology SpR Bleep 4787 via switchboard on 020 3315 8000.