Health professionals

Cyber attack—notice for GPs

The Trust has worked through the IT issues associated with the recent cyber attack and a normal clinical service is running across all sites. We thank our GP colleagues for their continued patience as we work through any backlog associated with the cyber attack and the precautionary measures that we took.

Radiology services at Chelsea and Westminster and West Middlesex hospitals

The digital imaging system (PACS) is now functioning as normal. The extended period of unplanned downtime has created a backlog which we are reducing as quickly as possible.

If you have any specific queries about a patient please contact the imaging department who will be able to review the images as a priority.

Pathology services at Chelsea and Westminster and West Middlesex hospitals

The IT problems previously experienced by the Pathology Department at Chelsea and Westminster have largely been resolved. You should receive results as normal.

West Middlesex University Hospital does not accept direct access referrals and you should contact Hillingdon Hospital as usual.

Introduction

On 1 September 2015 West Middlesex University Hospital formally became part of the Chelsea and Westminster Hospital NHS Foundation Trust. While under one management team, please note that both hospitals continue to provide the same clinical services as they did before, including full maternity and emergency services.

Patient pathways, tertiary referral routes and referral information

Patient pathways and tertiary referral routes all remain the same for all of our hospital sites and community clinics.

There is no change in established referral routes or referral information for patients cared for at Chelsea and Westminster of West Middlesex University hospitals.  This applies equally to emergency and elective patients.

Contacting colleagues at either hospital site

All telephone numbers remain the same with both hospitals retaining their previous switchboard numbers.

Email addresses for Chelsea and Westminster Hospital staff remain the same, firstname.surname@chelwest.nhs.uk. Email addresses for colleagues based at West Middlesex University Hospital are now firstname.surname@chelwest.nhs.uk. Any emails sent to @wmuh.nhs.uk email addresses will be automatically rerouted.

The email address for West Middlesex University Hospital site non-eReferrals remains: wmu-tr.westmidadmin14@nhs.net. The email address for Chelsea and Westminster Hospital site non-eReferrals remains: chelwest.gpreferrals@nhs.net.