Payment information
The following information applies to The Chelsea Wing (Inpatients) and The Westminster Wing (Outpatients) only. For payment information for assisted conception or private maternity, please click the respective link:
General information
The Chelsea Wing is recognised by, and has direct settlement agreements with, all major health insurance companies. The inclusion of treatments within each member's policy will be checked by our staff prior to booking to ensure adequate cover. Patients who are funding their own care make payment by cheque in advance, cash or credit card.
For most surgical and outpatient procedures the hospital offers care package prices for patients who wish to fund their own treatment. Individual prices are confirmed by the hospital following the patient's initial consultation, in advance of admission.
For price enquiries, payment options and general referrals please contact our Customer Services Manager on 020 3315 5377.
Private health insurance
Prior to any appointments or procedures being scheduled you must confirm with your insurer that you are covered for the condition concerned and eligible for care at Chelsea and Westminster Hospital. Upon gaining confirmation you will be issued with a number for this episode of care.
We will require this number along with your insurance and credit card details so that any excess costs arising outside of the scope of your policy can be guaranteed by you. You will be contacted before any payment is taken.
Self funding
Inpatients
Should you choose to fund your care independently, we will provide you with an estimate for the cost of the predicted care package that you will require. You will need to pay in advance for this package of care. This can be done by cash, cheque, debit or credit card seven days in advance of the date of your admission for inpatient care.
Outpatients
Outpatient charges are to be settled on the day of the appointment—credit card details will be required or a cash payment can be made. All payments should be made to the cashier on The Chelsea Wing.
How to pay
If you are paying by cash and we do not know the full costs of your tests and/or treatment, then we ask that you provide credit card details so that any balance to be paid can be collected as soon as the full costs are assessed. You will be contacted before any payment is taken.
You will have the option to change your method of payment when contacted by the cashier with regard to settling your accounts.
For any queries that you might have relating to your account please contact the business office on 020 3315 8482.
