Patient Services
Chelsea and Westminster Health Charity
Chelsea and Westminster Health Charity is the NHS charity for Chelsea and Westminster Hospital. The Charity raises funds to help save lives, develop treatments, purchase equipment, fund research and improve healthcare for hospital patients and within the surrounding communities. Thanks to the generous support of our donors, the Charity has been able to support the hospital by funding many projects including:
- Pharmacy robot
- Neonatal incubators
- Services for stroke victims
- Fellowships
The Charity’s Hospital Arts team curates Chelsea and Westminster Hospital’s art collection, which in 2010 was awarded museum status by the Museums Libraries and Archives Council (MLA)—the first UK hospital to be recognised in this way. The collection can be viewed by patients, staff and visitors free of charge, 24 hours a day, 365 days a year, and weekly performing arts performances arranged by the Charity are free and open to all. Our activities at the hospital are made possible by the financial support of our donors.
After quality care and a great experience at Chelsea and Westminster, if your patients ask if they can do more, please consider telling them about the Health Charity. We’d welcome the opportunity to talk to them (and to you) about how we can work together.
Contact Rick Holland at 020 3315 6614 or at rick.holland@chelwestcharity.org.uk.
T: 020 3315 6600
E: charity@chelwestcharity.org.uk
W: www.chelwestcharity.org.uk
The Friends of Chelsea and Westminster Hospital
The Friends sell gifts, toys, drinks, magazines, newspapers, cards, balloons, confectionery and toiletries. They run a trolley service which visits the wards every day of the week, with a craft trolley visiting the wards on a weekly basis. A library service for patients is also availabe and includes daily book trolley rounds.
T: 020 3315 8825
E: friends.office@chelwest.nhs.uk
W: www.friendsofchelseaandwestminsterhospital.org.uk
Hospital Arts
Hospital Arts creates a healing environment for patients, providing visual and performing arts to help relieve anxiety and assist in recovery. There are weekly performances of music, dance, theatre, mime, puppetry and storytelling for the benefit of patients, visitors and staff. Over 1,000 works of art have also been installed in the hospital. Hospital Arts and its activities is funded by donations alone.
T: 020 3315 6617
E: arts@chelwestcharity.org.uk
Multi-faith chaplaincy service
The hospital provides a multi-faith chaplaincy service representing the Jewish, Muslim and Christian faiths. There are two places of worship for quiet reflection, peace and calm which are open to patients, relatives and staff 24 hours a day. The chaplains visit wards weekly and welcome requests for personal visits. They also hold two services in the Chapel each Sunday (Holy Communion and Mass).
T: 020 3315 8083
E: chaplaincy@chelwest.nhs.uk
Patients’ Hotel
The hospital provides single rooms for patients who are not able to return home immediately or need to come into hospital early. Spare beds may be available for relatives at a charge. Main reception provides information on availability.
Membership and Patient Advice & Liaison Service (M-PALS)
M-PALS offers advice and support to patients, visitors, families and carers about the hospital’s services. The team also listens to feedback and works in partnership with staff to resolve concerns. All feedback received through the M-PALS team is reported to the Trust Board and directorate managers to ensure improvements to hospital services.
T: 020 3315 6727
E: m-pals@chelwest.nhs.uk
Radio Chelsea and Wesminster
Radio Chelsea and Westminster is an independent charity radio station for patients and staff. A large team of talented volunteers broadcast original radio programmes seven days a week and visit patients on the wards each day.
