Accessibility

Accessibility statement for www.chelwest.nhs.uk

This accessibility statement applies to the Chelsea and Westminster Hospital NHS Foundation Trust website www.chelwest.nhs.uk.

This website is run by Chelsea and Westminster Hospital NHS Foundation Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts using browser or device settings
  • increase font size without text running off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader

We’ve also made the website text as simple as possible to understand.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some older PDF documents may not be fully accessible to screen reader software
  • some older videos may employ autogenerated subtitles

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Communications Department
E: chelwest.comms@nhs.net
T: 020 3315 6828

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact:

Patient Experience Team
E: chelwest.patientexperience@nhs.net
T: 020 3315 5236

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Chelsea and Westminster Hospital NHS Foundation Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the exemption listed below.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 Sep 2018 if they’re not essential to providing our services. For example, we do not plan to fix historic Trust magazine PDFs.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was first prepared on 11 Aug 2011. It was last updated on 18 Jan 2024 following updates to address minor functionality issues identified in an accessibility audit carried out by the Cabinet Office.

This website was last tested in Dec 2023 against the WCAG 2.1 AA standard

[Note: describe how you tested the website to write this statement - such as a self-assessment done by the website team or an assessment carried out by a third party.]
The test was carried out by [add name of organisation that carried out test, or indicate that you did your own testing]. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.

[Note: publishing the test report is optional but doing so may allow you to make your accessibility statement shorter and more focused.]
You can read the full accessibility test report [add link to report].

Making the web easier to access

There are a number of changes that everyone can make to their browser or computer to improve the accessibility of the web in general. Select your operating system to find out more:

Change your browser settings

Most browsers allow users to change settings to alter the way pages are displayed, which may improve readability:

  • Ignore settings specified by a web page
  • Change the font size, style or colour
  • Change the background colour
  • Stop images downloading (so they are not visible)

For more information, consult the help files for your browser.

Changing text size

You can change text size using your browser.

  • In Safari, go to View > Zoom In/Out (or press Cmd/Ctrl +/-)
  • In Microsoft Edge for Windows, go to ··· and click the + or - next to Zoom (or press Ctrl +/-)
  • In Microsoft Edge for Mac, go to View > Zoom In/Out (or press Cmd +/-)
  • In Chrome, go to View > Zoom In/Out (or press Cmd/Ctrl +/-)
  • In Firefox, go to View > Zoom > Zoom In/Out (or press Cmd/Ctrl +/-)

Translate our website

If you wish to read the content of our website in another language, simply choose a language from the translation menu in the footer of any page. This service is provided via Google Translate. Please note that we cannot guarantee the accuracy of translations.

Contributors
George Vasilopoulos