Patient surveys help us to understand how patients and their families feel about their care at Chelsea and Westminster Hospital.
By listening to patients and responding to what they tell us, we can improve the patient experience.
The results of these surveys are taken very seriously and key themes are fed back to staff so that we can learn lessons and improve the experience of future patients.
If particular issues or problems are identified, action plans will be agreed to make improvements that can be monitored over time.
Positive comments about our services are also fed back to our staff as examples of good practice.
If you receive a patient survey, please complete it to help us to improve the patient experience at Chelsea and Westminster Hospital.
This section of our Transparency website currently includes the following information—more information will be added over time: