Taking action from our CQC report

26 January 2015

We have been working hard on our action plan following our CQC report October 2014. The peer review of our action plan will take place in April.

We have been working hard on our action plan following our CQC report October 2014. The peer review of our action plan will take place in April.

The action plan is updated weekly, with Vanessa Sloane (Director of Nursing) overseeing the overall plan but with the actions being owned locally by leads for the individual areas.

Many actions were already known to us and by the date of publication of the report, we were already well underway. Actions include:

  • Robust medicines management by matrons and pharmacy staff—regular pharmacy rounds are taking place to audit the storage of medicines.
  • Recruitment of 85 permanent nurses and midwives since July—most are now in post across the Trust.
  • Access to IT systems for agency staff—agency nurses can now undertake online training to access Lastword, our patient record system, and be issued with a password between 8am–4pm, Monday–Friday.
  • Our lead nurse for Learning Disability, Kathryn Mangold is now in post two days a week, going up to four days a week in March.
  • Senior nurses are now undertaking Back to Floor Fridays, spending Friday morning in clinical areas, our executive team are also doing weekly visits to clinical and non-clinical areas.

We have shared our action plan with our partner organisations. Libby McManus (Chief Executive) and Vanessa Sloane presented our action plan to the tri-borough adult social care and health scrutiny committee on 22 January.