Dignity in care rewarded

15 February 2012

Congratulations to staff and patient representatives from Chelsea and Westminster Hospital who were winners in the Royal Borough of Kensington and Chelsea’s first Dignity in Care Awards.

Congratulations to staff and patient representatives from Chelsea and Westminster Hospital who were winners in the Royal Borough of Kensington and Chelsea's first Dignity in Care Awards.

The awards, which were presented on 1 February by the Mayor of the Royal Borough, Cllr Julie Mills, recognise the efforts of people and organisations that make a real difference to the quality of life of adults using care services in Kensington and Chelsea.

Winners of Dignity in Care Awards include:

Nutritional Steering Group
Susan Mastriforte, who is a representative of Kensington and Chelsea Local Involvement Network (LINk) on the Trust's Nutritional Steering Group, received this award on behalf of the Group which includes staff from across the hospital as well as patients.

The Mayor said the Group had been nominated for its work making "major improvements to catering and meal times for vulnerable patients".

Cancer and Palliative Care Clinical Nurse Specialist Team
These nurses were nominated by Catherine Gillespie (Clinical Cancer Services Manager and Macmillan Lead Nurse) who said: "The team recognise that the pathway for their patients crosses many organisational boundaries and that there is a need to ensure that the individual feels empowered to express their needs and retain independence, choice and control.

"The national cancer patient survey published in 2011 demonstrated that 97% of patients got understandable answers to their questions and 100% reported that their specialist nurse listened carefully and spent the right amount of time with the individual."

Full of Life parents' support group
Sue Redmond, Chair of the Full of Life parents' support group for children with learning disabilities and their families, was nominated by a number of Trust staff for her work both with Full of Life and as a member of the hospital's Learning Disability Steering Group.

Therese Davis (Chief Nurse and Director of Patient Experience and Flow) said: "Sue is a committed champion and advocate for people with learning disabilities. As a founder of the Full of Life support group, she provides an expert and visionary service for those with learning disabilities, their families and carers.

"Sue is also a committed member of our Learning Disability Steering Group at Chelsea and Westminster. Her contribution has significantly enhanced the provision of information, communication and care for patients with learning disabilities in our hospital."

Dignity-Nutrition.jpg
Susan Mastriforte of Kensington and Chelsea Local Involvement Network (LINk) receives a Dignity in Care Award from Jean Daintith (Executive Director for Housing, Health & Adult Social Care) and Cllr Julie Mills (Mayor, Royal Borough of Kensington and Chelsea) on behalf of the Nutritional Steering Group at Chelsea and Westminster Hospital

Dignity-Cancer.jpgJo Turner (Colorectal Clinical Nurse Specialist) collects a Dignity in Care Award from Jean Daintith and Cllr Julie Mills on behalf of the Cancer and Palliative Care Clinical Nurse Specialist Team
Dignity-Sue-Redmond.jpg
Sue Redmond, a member of Chelsea and Westminster Hospital's Learning Disability Steering Group, is presented with a Dignity in Care Award by Jean Daintith and Cllr Julie Mills on behalf of the Full of Life parents' support group for children with disabilities and their families