Visit to Annie Zunz Ward

by Wendie McWatters (Patient Governor)—I visited Annie Zunz Ward for women who are gynaecology inpatients to get a first hand view of its workings. I was welcomed by Ward Sister Mary Knight who is also in charge of gynaecology outpatients.

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Wendie McWatters, Patient Governor

E: wendiemcw@waitrose.com

I visited Annie Zunz Ward for women who are gynaecology inpatients to get a first hand view of its workings.

I was welcomed by Ward Sister Mary Knight who is also in charge of gynaecology outpatients. I thought this was a neat arrangement because patients would always be welcomed by a familiar face if they transferred.

When not all beds on the ward are being used, women are transferred from other parts of the hospital so there is no waste of accommodation. These patients are known as 'outliers'. Staff on the ward have to be very flexible because one moment they are caring for a gynae patient and the next someone suffering from dementia.

This is a very streamlined service and there is a quick turnover. I was most impressed with the efficiency and the team spirit.

On the same day, I also shadowed a Matron inspection ward round, a procedure which has been recently introduced. These take place bi-monthly. Two matrons check the ward, talk to patients and pool their feedback. This could be seen as a dress rehearsal for a Care Quality Commission inspection.

We visited the Burns Unit with a very thorough inspection. Alcohol hand gel containers were checked, boxes stacked on the floor were shifted as they attracted dust, and all sluice-room equipment was dated and checked every 24 hours.

The commodes had green tape across them and were dated. These were shown to the patient. If the tape was torn they would not be used. All drips and monitors were green-stickered and dated. Even the disposable cubicle curtains in the wards were dated! This system has recently been introduced and has proved very effective. It is a brilliant idea.

There was one problem that was picked up. Due to working shifts, one of the bathrooms had not been cleaned. The senior nurse on the ward explained that a nurse would do this job when necessary.

I was truly impressed with my visit to Annie Zunz Ward and the Burns Unit. Everything was immaculate and the wards even smelled clean. And I am a well known fusspot!

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