Becoming a Foundation Trust member

by Susan Maxwell (Patient Governor)—A hospital is much more than a building housed within a local community. It is much more than the staff and management who service it. It is much more than the numerous patients who have need of the services provided there. It is the sum of all and as such it is a community in itself.

Susan-Maxwell2.jpg

Susan Maxwell, Patient Governor

E: susan.maxwell@chelwest.nhs.uk

A hospital is much more than a building housed within a local community. It is much more than the staff and management who service it. It is much more than the numerous patients who have need of the services provided there. It is the sum of all and as such it is a community in itself.

You can be a powerful voice within this community. You can have a say from the patient's perspective. You can do this by becoming a member of the Foundation Trust.

This can be as simple as filling in an application form and just sitting back and waiting for a bi-annual mailshot or as involved as joining a patient forum, the feedback from which helps to make policy.

The mailshot consists of a copy of the current Trust News and a chance to get involved in whatever feedback the Trust currently needs, by responding to questionnaires. The feedback is optional but it is helpful to the hospital to get as many and as varied views as possible. Your concerns, ideas and suggestions for improvements to the patient experience are all highly prized.

If you've ever been hesitant to put your views to a member of NHS staff—maybe because of timidity or perhaps feeling too ill at the time to act—you might prefer to use your Patient Governors.

We are not NHS staff. We are totally independent lay people. We can listen and be your voice.  We can direct your comments to the exact people who can resolve your issue or to those people who can take up your suggestions or ideas for improvement. We are here as your representatives. We are the conduit between you and the Executive Board of your Trust.

Becoming a member also makes you eligible to stand for election as a Governor if you feel you can be a voice for other patients or perhaps for the local community.

The Foundation Trust needs more ethnic minority voices, so if you feel you haven't been represented fully, join us and stand for election.

This hospital is yours and you can use your voice for the good of others.

Filed under:
comments powered by Disqus

Feedback

Was this page useful to you?

Share this page